Our Reviews
Teresa A|2025 Buick Envision
Confirmed Service Customer
4/5/2025
Everyone is so great! I won’t go anywhere else for service.
4/7/2025
Teresa, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
PRESCOTT VALLEY, AZ
David S|2022 GMC 1500 Sierra
Confirmed Service Customer
4/7/2025
.
4/9/2025
David, thank you for the high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
DEWEY, AZ
Spencer M|2024 GMC Canyon
Confirmed Service Customer
4/8/2025
It was great Cody did a wonderful job and they got my recall done unscheduled.
4/9/2025
Spencer, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.
PAULDEN, AZ
Paul Z|2023 GMC Canyon
Confirmed Service Customer
4/9/2025
All good👍
4/10/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PRESCOTT, AZ
Wendy M|2025 GMC HUMMER EV
Confirmed Sales Customer
4/12/2025
Smooth easy transaction.
TERRANCE MOHR
4/14/2025
Wendy, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
PRESCOTT VALLEY, AZ
Richard S|2025 GMC Sierra 1500
Confirmed Sales Customer
4/16/2025
Great experience. Sales team was willing to work with us to get the best deal. I highly recommend Finley GMC dealership for your next truck purchase.
TAYLOR STEIL
4/17/2025
Richard, Our staff is committed to providing each of our clients with the best automotive experience! Thanks for the recommendation, and have an amazing day!
PAULDEN, AZ
Sandy B|2019 Buick Encore
Confirmed Service Customer
4/16/2025
We dropped off car and lucked out and caught the shuttle immediately, the front desk was very friendly and helpful, appreciated the senior discount as well. The service took a lot less time than expected.
4/17/2025
Sandy, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PRESCOTT VALLEY, AZ
Kimberly P|2024 GMC Canyon
Confirmed Sales Customer
4/16/2025
I wasn't even sure i could get a truck and Gary at Findlay gmc made it happen. I am very pleases
GARY TWOMBLEY
4/17/2025
Kimberly, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PAULDEN, AZ
Eresto A|2022 GMC Terrain
Confirmed Service Customer
4/23/2025
It was a very pleasant experience the service manager was reasuring and the service advicer was very helpful, honestand went beyond his job requirement. I'm completely satisfied with the service they provided
4/24/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
PRESCOTT VALLEY, AZ
Michelle W|2016 GMC Canyon
Confirmed Service Customer
4/13/2025
Always friendly and comfortable!
4/14/2025
Michelle, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
PRESCOTT VALLEY, AZ
Jeffry B|2024 GMC Sierra 1500
Confirmed Service Customer
4/15/2025
informative, friendly, and caring service
4/16/2025
Jeffry, thank you for your kind words and this wonderful review! We hope you have a great day!
PRESCOTT, AZ
Lawrence E|2024 GMC Yukon
Confirmed Service Customer
4/16/2025
was very professional in servicing my Denali
4/17/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PEORIA, AZ
Caleb G|2025 GMC Yukon XL
Confirmed Sales Customer
4/23/2025
Mara was amazing from start to finish and extremely helpful throughout our entire process. I don’t think I’ve ever had someone go above and beyond quite like she did! I feel like the issue with most dealerships is they don’t communicate very well but Mara was on top of it and it was such a refreshing experience. I felt like she actually wanted to help me out whereas other dealerships don’t really care. Cimeron was also very very helpful and kind, and very down to earth. She helped us in finance and catered towards my needs and didn’t just try and make money off of me. Thank you so much for a good experience!
MARA HOLLINGSWORTH
4/24/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!
GOODYEAR, AZ
Lindsey S|2025 GMC Terrain
Confirmed Sales Customer
4/28/2025
Good work here. Was able to get the vehicle I wanted!
DALE MONTGOMERY
4/29/2025
Lindsey, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
PRESCOTT VALLEY, AZ
Carmen W|2025 GMC HUMMER EV SUV
Confirmed Sales Customer
4/29/2025
The staff was great. They made me feel comfortable, answeried all of my questions and gave me all of their attention.
GARY TWOMBLEY
4/30/2025
Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!
PRESCOTT, AZ
Karla B|2006 GMC Sierra
Confirmed Service Customer
5/14/2025
I like working with Troy because I trust him. He is always considerate and polite and does not talk down to me like so many people do to older people, especially women. He is not condescending and always respectful. I do not believe he'd try to sell me something unnecessary.
5/16/2025
Karla, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.
CHINO VALLEY, AZ
Kelley R|2025 GMC Canyon
Confirmed Sales Customer
5/17/2025
From the very first call with Teresa Altamirano at Findlay Prescott GMC, our experience was nothing short of outstanding. After struggling with a couple of local dealerships and one other out of state that couldn’t deliver in a timely manner, we turned to Prescott—and we're so glad we did. Teresa was professional, honest, and refreshingly straightforward, steering clear of the usual sales runaround. We had placed deposits at two different dealerships, waiting for months on promises that never materialized. Teresa, however, was upfront and dependable. On Monday, May 5th, she called with the news we’d been waiting for—a truck had arrived. That same day, we finalized the deal and, later that week, drove 240 miles to pick it up. Everything was seamless. The paperwork was prepared, the truck was exactly what we wanted, and the entire process exceeded every expectation. Teresa's knowledge, transparency, and willingness to address our concerns made what is typically an exhausting ordeal a genuinely enjoyable experience. If you’re in the market for a vehicle, I highly recommend Findlay Prescott GMC, and especially Teresa Altamirano. She is a true asset to the dealership.
TERESA ALTAMIRANO
5/19/2025
We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HENDERSON, NV
Bernard M|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
4/25/2025
Great people and a good buying experience!
LOWELL HUNDT
4/27/2025
Bernard, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
PRESCOTT VALLEY, AZ
Matthew C|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
4/25/2025
Fast in fast out-complete maint check oil change
4/27/2025
Matthew, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
PRESCOTT, AZ
Michael B|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
4/28/2025
Was looking for a new truck-saw a 3500HD GMC on the Findlay website so we went over to the Fundlay GMC dealership. We were immediately met my Shawn the Sales Manager and also Gary a salesman. Gary was so polite and very knowledgable about the 3500HD vehicle. Gary took us out on a test drive and then back to the dealership and we purchased the vehicle. Gary and Shawn were very helpful and transparent with explaining all aspects of the deal. Andrew in finance was also helpful and answered all of our questions. Everyone at the Finlay dealership was very friendly and polite. Looking forward to many years with Findlay GMC. Gary is an outstanding salesperson and we were lucky to have him help us. Great guy!! Thanks again Gary!!
GARY TWOMBLEY
4/29/2025
Michael, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
PRESCOTT VALLEY, AZ
Nathan B|2025 GMC 2500HD Sierra
Confirmed Sales Customer
5/15/2025
Everything was great, from the initial contact with the general manager Aaron explaining my situation and what I was looking for to finalizing the deal with cimaron in her office. Everyone was great!!
LOWELL HUNDT
5/16/2025
Nathan, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CHINO VALLEY, AZ
Joseph I|2024 GMC Canyon
Confirmed Service Customer
5/16/2025
Appointment for safety recall (engine control module program) went very smooth, quick and efficient. Tom was great!
5/18/2025
Joseph, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
PRESCOTT VALLEY, AZ
Donald T|2026 GMC Terrain
Confirmed Sales Customer
5/19/2025
Service was excellent. Sales personnel, professional, and good listeners. and know their product. And thank you again.
TERRANCE MOHR
5/20/2025
Donald, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MAYER, AZ
Brittany S|2020 GMC Canyon
Confirmed Service Customer
5/18/2025
Always great service
5/19/2025
Brittany, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PRESCOTT VALLEY, AZ
Kellye M|2025 GMC Terrain
Confirmed Sales Customer
6/2/2025
My experience was great it was fast and easy process
DALE MONTGOMERY
6/3/2025
We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
PRESCOTT VALLEY, AZ
Daniel O|2022 GMC 1500 Sierra
Confirmed Service Customer
6/4/2025
Great customer service.
6/5/2025
Daniel, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
PRESCOTT VALLEY, AZ
Laurence B|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
6/8/2025
I am so very pleased with my recent experience at Findlay GMC. Our saleswoman, Mara Hollingsworth, was outstanding. She went the extra mile many times in what proved to be a unique situation. She was super helpful, listened to our needs and concerns never trying to push us in a direction we didn’t want to go, was always friendly, very knowledgeable, and never, not even once, ever came close to anything that felt like high pressure sales tactics. We tow a large trailer with our truck and she was very patient and meticulous as we worked through payload and towing capacities of various trucks. The team behind her was also great to include those in management and finance. The whole experience from start to finish was outstanding and better than most all other auto purchase experiences we have had. Without a doubt, we will be returning to Findlay and Mara the next time we are looking for a GMC.
MARA HOLLINGSWORTH
6/10/2025
Laurence, your satisfaction is important to us, so we want to sincerely thank you for choosing Findlay GMC Prescott and we hope to see you again soon!
PRESCOTT VALLEY, AZ
Roderick P|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/16/2025
First, I had no appt., but Tom was able to get me in after I explained we only had a few days in area before heading to a reserved RV spot in Eagar, Az. Secondly, after finding rotors were a bit warped but not cracked that they could be serviced without replacement for $300. I chose not to get new brake pads because of the additional $500, cost. Tom soon texted back and said he and tech had some miscommunication snd that the tech said new pads had to be installed. Due to the miscommunication, the dealership threw in the new brake pads at no extra charge! I was shocked, of course grateful as well. To see this dealership step up like that was simply above and beyond. The tech even stayed after hours to finish up. The results? Amazing brakes, which is jey in pulking an RV, even with tow pkg equipped. Buying the 2021 2500 hd used, i never realized my braking was sub par untill after their work. What a blessing Tom, the Tech and this dealership were to me. So thankfull! They are the best and I highly recommen them to say the least. Customers are first on their watch!
6/18/2025
Roderick, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
HOSESHORE BAY, TX
John H|2025 GMC 1500 Sierra
Confirmed Sales Customer
5/19/2025
The 2025 GMC Denali Crew Cab is our third vehicle purchase from Findlay GMC. Lowell and Sean were great to deal with. The new truck is beautiful. We received an agreeable trade in value on our previous Findlay purchased Denali truck. The new truck was cleaned and detailed while I went for breakfast. I will continue to recommend Findlay GMC to anyone who asks about the new truck!
LOWELL HUNDT
5/20/2025
John, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
PRESCOTT, AZ
Philip K|2025 GMC Sierra 1500
Confirmed Service Customer
5/22/2025
They were able to get my truck in the next morning after I called! They were friendly and found the problem, fixed it and I was on my way!
5/23/2025
Philip, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
PRESCOTT, AZ
Joseph G|2020 GMC 1500 Sierra
Confirmed Service Customer
6/10/2025
Great People. Not so great service.
6/11/2025
Joseph, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (928) 445-7350 so we can assist you further.
PRESCOTT VALLEY, AZ
Lorrie P|2024 GMC Terrain
Confirmed Service Customer
6/18/2025
I arrived early and was taken care of right away. Friendly and very professional crew
6/19/2025
Lorrie, your satisfaction is important to us, so we want to sincerely thank you for choosing Findlay GMC Prescott and we hope to see you again soon!
PRESCOTT VALLEY, AZ
Olivia C|2025 GMC Canyon
Confirmed Sales Customer
6/18/2025
Best dealership staff I have worked with so far
MARA HOLLINGSWORTH
6/19/2025
Olivia, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CHINO VALLEY, AZ
Robert B|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
6/23/2025
Working with Dale was great. Explained everything and we never felt pressured or rushed. He was a 10 out of 10 with us.
DALE MONTGOMERY
6/24/2025
Robert, thank you for your kind review; we are happy to pass along your comments to the team here at Findlay GMC Prescott! Feel free to reach out to us if you need anything. Have a wonderful day.
PRESCOTT, AZ
Jess A|2024 GMC Canyon
Confirmed Service Customer
6/25/2025
Very good
6/26/2025
Jess, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
PRESCOTT, AZ
Joshua T|2025 GMC Canyon
Confirmed Sales Customer
6/25/2025
I just left a bad review on a different GMC. I'll name that GMC too. I don't even care lol. It was the Liberty GMC in Peoria Arizona. Terrible... The sales manager told me multiple things and refused to put anything in writing. Then when I went in to make the deal, the numbers were completely different from what I was told. The reason I am mentioning this is because the Findlay GMC was the complete opposite experience. I initially worked with the sales manager Sean Cross over the phone. Sean told me numbers just like the Liberty GMC sales manager did, except Sean was incredibly transparent. He sent me the numbers IN WRITING. I live in the valley. The Findlay GMC was going to be a 4 hour round trip and Sean made sure to incentivize me for my time as well. When I arrived, I met Mara Hollingsworth. I have a pretty thick "shell" when it comes to dealing with strangers...especially a sales person at a car dealership. I can sometimes be a jerk. Mara adapted incredibly well to my personality and we shared many laughs during the entire sales experience. She made sure I left with a smile on my face and that I was fully satisfied with my purchase. The team effort of Sean and Mara made this arguably the best car buying experience I've ever had. Oh and the finance lady, I forget her name but she had red hair, was great as well. She was very knowledgeable on all the additional services that were offered yet I didn't feel pressured to buy anything. 10/10 for this dealership. You have yourself a great team Aaron Weinzetl.
MARA HOLLINGSWORTH
6/26/2025
Joshua, we're happy you found our staff to be so supportive during your experience here at Findlay GMC Prescott. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SURPRISE, AZ
Gary B|2026 GMC Terrain
Confirmed Sales Customer
6/17/2025
I think you’re very fortunate and having the stuff that you do have that your GMC Buick sells department, your collision department and your service department I’ve bought a number of cars from you and just excellent service. Little Mara was my agent. She is a real sweetheart very intelligent she made it very easy for the process And which is unusual for me. Lol thanks again look forward to doing much more business with you in the future, I liked him so much. I am bringing them all pizza Friday so thanks again very pleased customer.
MARA HOLLINGSWORTH
6/18/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CHINO VALLEY, AZ
Michael M|2023 GMC Sierra 1500
Confirmed Service Customer
6/20/2025
Service advisor was great!
6/23/2025
We're happy you found our staff to be so supportive during your experience here at Findlay GMC Prescott. We hope you have a great day!
PRESCOTT, AZ
Shelly F|2017 GMC Acadia
Confirmed Service Customer
6/23/2025
Cody followed up on an item I needed quoted and we scheduled an appointment to get it fixed.
6/24/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PRESCOTT, AZ
Barbara G|2017 Buick LaCrosse
Confirmed Service Customer
6/25/2025
Always the same good service
6/26/2025
Barbara, your satisfaction is important to us, so we want to sincerely thank you for choosing Findlay GMC Prescott and we hope to see you again soon!
PRESCOTT VALLEY, AZ
Michael T|2011 GMC Sierra
Confirmed Service Customer
6/27/2025
Had an appointment for 8am. Waited for over an hour as other vehicles were taken first. Really disappointed!,,,plus you got rid of carshield. Will not be back!,,,,,,,Michael
6/29/2025
Michael, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (928) 445-7350 at your earliest convenience to discuss how we can turn this experience into a positive one.
DEWEY, AZ
John N|2026 GMC Terrain
Confirmed Sales Customer
6/30/2025
Betty good
TERESA ALTAMIRANO
7/1/2025
Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!
PRESCOTT VALLEY, AZ
Peter H|2020 GMC 3500HD Sierra
Confirmed Service Customer
7/2/2025
I have nothing to say about my experience with this dealership over the years, including both past and present management. The reason? Words are insufficient to describe at all levels of their people, their combination of professionalism, courtesy, and integrity. I do some of my routine maintainence myself. For ANYTHING else, only GMC/Toyota Prescott is allowed to touch my vehicles!
7/4/2025
Peter, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PAULDEN, AZ
Nina G|2025 Buick Envista
Confirmed Service Customer
6/25/2025
No Problems. In and out in an hour. Friendly Staff. Very satisfied.
6/26/2025
Nina, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MAYER, AZ
Dayton S|2022 Buick Envision
Confirmed Service Customer
6/28/2025
Prompt, on-time service. Appreciate the pick-up and drop-off rides. One suggestion—would be a nice customer service touch to clean the windows while car’s in for service (don’t expect detailing, but cleaned windows would be a nice touch).
6/30/2025
Dayton, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
PRESCOTT, AZ
George M|2025 GMC Sierra 1500
Confirmed Sales Customer
6/30/2025
Lowell was an excellent salesman. He wasn't pushy and very knowledgeable about the GMC lineup. He answered all questions thourghly. Sean was direct and didn't play games or waste our time. I believe it was Aaron who we talked to and the end who laid out different scenarios that got us to the finish line. Andrew in finance may the final document process quick and easy. I would recommend to friends and family to go to Findlay GMC when looking to buy a truck.
LOWELL HUNDT
7/1/2025
George, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PRESCOTT VALLEY, AZ
William P|2025 GMC Sierra 1500
Confirmed Sales Customer
6/30/2025
The sales team was easy to work with. They understood my needs; they were transparent in sharing information; they were willing to negotiate.
DALE MONTGOMERY
7/1/2025
William, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PRESCOTT, AZ
Raymond O|2025 GMC Sierra 1500
Confirmed Service Customer
6/30/2025
Great
7/2/2025
Raymond, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
PRESCOTT VALLEY, AZ
Gary G|2023 Buick Enclave
Confirmed Service Customer
7/3/2025
I brought my Buick in for an issue with the Navigation, radio and phone software. Software update was completed in about 2 hours.
7/6/2025
Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PRESCOTT VALLEY, AZ
Ken P|2021 GMC Acadia
Confirmed Service Customer
7/4/2025
There great to work with. Great job guys.ken
7/7/2025
Ken, we're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
POCATTELO, ID
Jody D|2025 GMC Sierra 1500
Confirmed Sales Customer
7/11/2025
John Neagly Was Amazing! And thanks To Lowel and the Manager aswell.. All made the experience Awesome!! I Love My New Truck!!
JOHN NEAGLE
7/14/2025
Jody, we're happy you found our staff to be so supportive during your experience here at Findlay GMC Prescott. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PAULDEN, AZ
Ronald B|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
7/17/2025
Mara was excellent!! She helped me navigate the buying process and get a price on the truck that worked for me. You had a good selection of vehicles.
MARA HOLLINGSWORTH
7/18/2025
Ronald, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FLAGSTAFF, AZ
Douglas F|2024 GMC Canyon
Confirmed Service Customer
7/24/2025
brought our canyon in for first free service. Excellent service at the counter. Truck was completed in an hour as promised.
7/25/2025
Douglas, thank you for your kind review; we are happy to pass along your comments to the team here at Findlay GMC Prescott! We sincerely value your business and look forward to your next visit!
CAMP VERDE, AZ
David W|2020 Chevrolet Equinox
Confirmed Service Customer
8/3/2025
They were timely, polite and professional. Yes or no
8/5/2025
David, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
PRESCOTT VALLEY, AZ
Trista R|2025 GMC Sierra 1500
Confirmed Sales Customer
8/4/2025
John, Sean, and Andrew made it happen and we left with a 2025 GMC Sierra with features that we needed.
JOHN NEAGLE
8/5/2025
Trista, thank you for your kind review; we are happy to pass along your comments to the team here at Findlay GMC Prescott! If you have any further questions, please give us a call. We're always happy to help!
DEWEY, AZ
Rodney D|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
8/9/2025
From sales to service to signing the documents to getting my new truck absolutely perfect
TERESA ALTAMIRANO
8/11/2025
Rodney, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
PRESCOTT VLY, AZ
Peter H|2020 GMC 3500HD Sierra
Confirmed Service Customer
8/12/2025
ONLY PLACE I WOULD TAKE A VEHICLE FOR SERVICE
8/14/2025
Peter, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
PAULDEN, AZ
David S|2022 GMC 1500 Sierra
Confirmed Service Customer
8/13/2025
got me in and out in a timely manner
8/15/2025
David, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DEWEY, AZ
Donald T|2026 GMC Terrain
Confirmed Service Customer
8/13/2025
Fast service. But I don’t see an update on my oil change. It only shows 30% left service life. And tire pressure shows different air pressure.
8/16/2025
Donald, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (928) 445-7350 when you have a chance. Thank you, and we look forward to hearing from you.
MAYER, AZ
Denise C|2023 Buick Encore GX
Confirmed Service Customer
7/3/2025
the workers were very polite and they showed me want they did and i will tell everyone about you and thank you the work you did on my to keep it running.
7/6/2025
Denise, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
CHINO VALLEY, AZ
Charles P|2021 Buick Enclave
Confirmed Service Customer
7/5/2025
Service was done in a timely manner and my service associate was extremely courteous.
7/7/2025
Charles, your satisfaction is important to us, so we want to sincerely thank you for choosing Findlay GMC Prescott and we hope to see you again soon!
PRESCOTT VALLEY, AZ
Mindy G|2011 Chevrolet Silverado
Confirmed Service Customer
7/7/2025
Truck was flatbed towed to Findlay and all the issues were resolved and fixed
7/8/2025
Mindy, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
SELIGMAN, AZ
Nicole C|2025 GMC Acadia
Confirmed Sales Customer
7/15/2025
General Manager greeted us at the door and set us up with a superb sales representative, John Neagle. He, along with Mars, Aaron and Cimeron were friendly, helpful and knowledgeable in helping through the purchase process. I believe I was there for 4 hours but time flew! I enjoyed the work atmosphere and office culture. Great experience!
JOHN NEAGLE
7/16/2025
Nicole, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PRESCOTT, AZ
Keith F|2021 GMC 2500HD Sierra
Confirmed Service Customer
7/18/2025
Troy and team are always awesome to work with.
7/21/2025
Keith, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
MAYER, AZ
James R|2025 GMC Canyon
Confirmed Sales Customer
7/18/2025
Theresa and the manager were great to work with.
TERESA ALTAMIRANO
7/21/2025
James, we're happy you found our staff to be so supportive during your experience here at Findlay GMC Prescott. Feel free to reach out to us if you need anything. Have a wonderful day.
DEWEY, AZ
Natalie W|2026 GMC Terrain
Confirmed Sales Customer
7/21/2025
Made car buying easy
TERRANCE MOHR
7/22/2025
Natalie, your satisfaction is important to us, so we want to sincerely thank you for choosing Findlay GMC Prescott and we hope to see you again soon!
PRESCOTT, AZ
Eddie R|2014 GMC 1500 Sierra
Confirmed Service Customer
7/28/2025
COURTEOUS, PROMPT SERVICE.
7/29/2025
Eddie, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
PRESCOTT, AZ
Sandra C|2025 GMC Acadia
Confirmed Service Customer
8/16/2025
After fixing an issue with my new vehicle my first oil change was completed at my request however my tires are low (30) for a suv, and my oil gauge was not reset in the vehicle controls.
8/18/2025
Sandra, we appreciate you taking the time to leave us this feedback. We would like the opportunity to make this up to you. Please contact our manager at (928) 445-7350 so we can make your experience a positive one.
PRESCOTT VALLEY, AZ
Lawrence E|2024 GMC Yukon
Confirmed Service Customer
8/14/2025
service employes are very helpful and friendly
8/16/2025
Lawrence, thank you for your kind review; we are happy to pass along your comments to the team here at Findlay GMC Prescott! Please let us know if there is anything else we can do for you; we are more than happy to help!
PEORIA, AZ
Donald R|2024 GMC Terrain
Confirmed Service Customer
8/15/2025
no problems had great coffee that really looked like coffee ... dark!
8/17/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
PRESCOTT VALLEY, AZ
Tony P|2025 GMC Sierra 1500
Confirmed Sales Customer
8/15/2025
One of the best experiences I have had. My sales person Gary was extremely helpful. Thanks again for all the help
GARY TWOMBLEY
8/18/2025
Tony, we're happy you found our staff to be so supportive during your experience here at Findlay GMC Prescott. We sincerely value your business and look forward to your next visit!
PAYSON, AZ
Kyle A|2023 GMC Sierra 1500
Confirmed Service Customer
8/15/2025
Quick and easy service!
8/18/2025
Kyle, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
PRESCOTT, AZ
Francis N|2007 Chevrolet Avalanche
Confirmed Service Customer
8/22/2025
Found and repaired all issues with the check engine light. Quick service and fair pricing.
8/24/2025
Francis, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
PRESCOTT, AZ
David M|2025 Buick Enclave
Confirmed Service Customer
8/25/2025
Friendly, knowledgeable, comfortable place to wait.
8/26/2025
David, thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Take care!
PAYSON, AZ
Dana G|2025 GMC Sierra 1500
Confirmed Sales Customer
9/1/2025
Mara and Ciara were great. They made the whole process enjoyable.
MARA HOLLINGSWORTH
9/2/2025
Dana, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
DEWEY, AZ
Nicole Y|2025 GMC Acadia
Confirmed Sales Customer
9/9/2025
Love my car
DALE MONTGOMERY
9/10/2025
Nicole, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PRESCOTT VALLEY, AZ
Tom D|2018 Buick Enclave
Confirmed Service Customer
9/10/2025
Cody dealt with my extended warranty company very well when they tried to make a big mess of replacing one tire pressure monitor, Thanks again.
9/11/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
PRESCOTT, AZ
Gary B|2026 GMC Terrain
Confirmed Service Customer
8/20/2025
Prescott Finley GMC service always takes real good care of me. You’ve got a good stuff and I thank you for that.
8/21/2025
Gary, thank you for choosing Findlay GMC Prescott as your first choice for all your automotive needs! We can't wait to see you again, have a great day.
CHINO VALLEY, AZ
Paul O|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
8/23/2025
The entire staff were awesome, very professional, courteous, and helpfu.
MARA HOLLINGSWORTH
8/25/2025
Paul, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DEWEY, AZ
Lincoln L|2024 GMC Sierra 1500
Confirmed Service Customer
8/25/2025
The entire Service Team is always very responsive to me as a customer, very professional in their work. Same great service as usual, thank you team.
8/26/2025
Lincoln, we're happy you found our staff to be so supportive during your experience here at Findlay GMC Prescott. We can't wait to see you again, have a great day.
PRESCOTT, AZ
Charles C|2025 GMC Sierra 2500 HD
Confirmed Service Customer
8/30/2025
Cody is an excellent service advisor and very knowledgeable. He keeps you informed and updated about your vehicle during the entire process of the service. Highly recommend Cody and Findlay GMC service department
9/2/2025
Charles, we're glad to hear you found our staff so knowledgeable and helpful! Thanks for the recommendation, and have an amazing day!
KIRKLAND, AZ
Tony P|2025 GMC Sierra 1500
Confirmed Service Customer
9/1/2025
Perfect experience , Thank you
9/2/2025
Tony, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
PAYSON, AZ
Carl J|2018 GMC Acadia
Confirmed Service Customer
9/8/2025
Larissa was incentive, took care of my service.
9/9/2025
Carl, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PRESCOTT VALLEY, AZ
Dana G|2025 GMC Sierra 1500
Confirmed Service Customer
9/11/2025
The sales staff was very professional. Mara and Ciara were great.
9/12/2025
Dana, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
DEWEY, AZ
Anthony M|2026 GMC Canyon
Confirmed Sales Customer
9/13/2025
Findlay GMC in Prescott is fortunate to have Mr. T as a sales person. I have a lot going on right now with moving from Cordes Junction to Colorado City, AZ - taking care of my Autistic Son, dealing with two sisters battling breast cancer. Michael helped me to relax and he took care of everything and I don't believe anyone could have made the purchase of my Canyon Denali any smoother than Jesus himself. One thing I did realize is that I will return in the future to buy a bigger truck. Lol
TERRANCE MOHR
9/15/2025
Anthony, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHOENIX, AZ
James M|2008 GMC Yukon
Confirmed Service Customer
9/14/2025
Why you don’t Honor Car shield?? You have in the Past. I have Paid in since 2019. Workmanship was Good as always.
9/16/2025
James, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (928) 445-7350 when you have a chance. Thank you, and we look forward to hearing from you.
PRESCOTT, AZ
Shannon M|2025 GMC Yukon
Confirmed Sales Customer
9/15/2025
Lowell was awesome and easy to work with through the entire order, build and buy process! Cimeron was great too during the financing and paperwork which is usually the ickiest part of buying a car! Thank you to you both!
LOWELL HUNDT
9/16/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
PRESCOTT VALLEY, AZ
Ken H|2018 GMC Acadia
Confirmed Service Customer
9/18/2025
Very good experience at Findlay GMC service as is usual. Service techs all knowledgeable and friendly. Service was completed in record time. The waiting lounge is always in great shape. Everything was all green, which is good. Thank you FGMC.
9/19/2025
Ken, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
DEWEY, AZ
Randolph C|2021 Buick Envision
Confirmed Service Customer
9/18/2025
Larissa was EXCELLENT as there was a screw up" in the appointment time but Larissa worked it out and all was great!
PRESCOTT, AZ
Richard M|2023 GMC Sierra 1500
Confirmed Service Customer
9/20/2025
Friendly staff and great customer service
9/22/2025
Richard, thank you for your kind review; we are happy to pass along your comments to the team here at Findlay GMC Prescott! Please don't hesitate to reach out if there's anything additional we can do for you.
LAWNDALE, AZ
Renee H|2026 GMC Sierra 1500
Confirmed Sales Customer
10/6/2025
Mike was great; knowledgable and this is the first time I have ever been able to buy a truck from Findlay in the last 25 years.
TERRANCE MOHR
10/7/2025
Renee, we're happy you found our staff to be so supportive during your experience here at Findlay GMC Prescott. We are always more than happy to assist you if anything else comes up. Take care!
SKULL VALLEY, AZ
Spencer M|2024 GMC Canyon
Confirmed Service Customer
10/8/2025
Staff was friendly and service advisor Cody helped me pick out the right tires for my 2024 GMC Canyon.
10/11/2025
Spencer, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
PAULDEN, AZ
David E|2026 GMC Sierra 1500
Confirmed Sales Customer
10/15/2025
Worked with John Neagle , he was my sales person great guy very professional very easy to talk too , great experience buying this truck , really appreciate how he deals with customers !
JOHN NEAGLE
10/16/2025
We're happy you found our staff to be so supportive during your experience here at Findlay GMC Prescott. Please don't hesitate to reach out if there's anything additional we can do for you.
PRESCOTT VALLEY, AZ
David G|2019 Chevrolet Traverse
Confirmed Service Customer
9/11/2025
Courteous service people. Comfortable waiting areas.
9/12/2025
David, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PRESCOTT, AZ
Paul D|2024 GMC Canyon
Confirmed Service Customer
9/19/2025
The service was performed on time and the advisor also informed me of a recall which they promptly repaired while I was there.
9/22/2025
Paul, we are so happy to read such a great review about Findlay GMC Prescott! If you're ever in need of more help, please let us know!
PRESCOTT, AZ
Kimberly P|2024 GMC Canyon
Confirmed Service Customer
9/23/2025
The service dept.got my truck done in a timely matter. rented me a car so I was not a foot. They were very professional. And will be seeing me again.
9/24/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PAULDEN, AZ
Carl J|2021 GMC 3500HD Sierra
Confirmed Service Customer
10/4/2025
Troy and Larissa have been very easy and pleasant to work with. I was only there 1 hour to complete my service and Troy went over future service requirements
10/6/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
PRESCOTT VALLEY, AZ
Aaron F|2008 GMC Sierra
Confirmed Service Customer
10/4/2025
Your labor rates are to high. The work done on my vehicle excellent job.
10/6/2025
Aaron, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
PRESCOTT VALLEY, AZ
Susan S|2024 GMC Terrain
Confirmed Service Customer
10/13/2025
Great friendly service. They work with you on time and what to expect.
10/13/2025
Susan, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
PRESCOTT, AZ
Gary G|2023 Buick Enclave
Confirmed Service Customer
10/15/2025
First, Edgar did a great job handling the servicing of my car ... oil change and tire rotation. That said, about two weeks ago Dale called and wanted to discuss the Lease on my 2023 Enclave. I don't have a lease on this vehicle. When I called to make a service appointment, I talked with Tony. I indicated I wanted to bring in the vehicle on Oct 13th. We decided 10 AM would work for both of us. Tony then called back and asked if 10;30 would work. I agreeded. A confirmation was sent with the date and time. However, the appointment confirmation was for. October 6th. It was a good thing I read the email ... because I corrected the appointment date via your website. All of this may seem trivial but, in my sales career spanning 50 years ... details have always been important. I just hope the tech working on the vehicle was concerned about the details.
10/16/2025
Gary, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (928) 445-7350.
PRESCOTT VALLEY, AZ
Richard B|2018 Buick Encore
Confirmed Service Customer
10/15/2025
Service was completed in a reasonable amount of time. Troy sent message to contact him if I had any questions. Waiting room is comfortable. Have had car serviced there many times.
10/16/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PRESCOTT, AZ
Michael S|2025 GMC Yukon
Confirmed Service Customer
10/16/2025
I was early (7:45am) and was told the service team didn’t start until 8:00 but the dug right in and had me out the door long before I thought I would be leaving. As a side note, this was the first service of my new car so the expense was picked up by GMC. Very pleasant surprise.
10/19/2025
Michae, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!
PRESCOTT, AZ
David S|2019 GMC 2500HD Sierra
Confirmed Service Customer
10/16/2025
Always top notch customer service.
10/19/2025
David, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PRESCOTT, AZ
Susan J|2025 GMC Sierra 1500
Confirmed Service Customer
10/20/2025
We had scheduled our first 7500 mile maintenance check on our 2025 GMC Sierra and spoke with Larisa ahead of time to insure the online/App appointment was done correctly. Our appointment was at 9:30, the truck sat untouched for 30 minutes. The service advisor we were assigned, Cody McKinnon did nothing to communicate the delay, in fact service of the service team were standing around talking and ignoring the customers out front. He asked if we bought the truck at Findlay, which we did not, and then from there we were ignored. When they finally took the truck back, it took less than 30 minutes to do an LOF, rotate tires and check fluids?? Really? Well we had a slow leak on our left rear tire, and when we were out driving this weekend the low air pressure waring came on for left rear. So no one rotated any tires, yet told us they did. This was the worst experience we have ever had at a dealership. We have purchased and serviced a vehicle at a Findlay dealership in Idaho, and they were great. The Findlay Prescott service, sales and parts has been a very disappointing experience.
10/21/2025
Susan, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (928) 445-7350 so we can work towards a resolution.
Prescott Valley, AZ
Richard O|2025 GMC Sierra 1500
Confirmed Service Customer
10/22/2025
Very quick in and out on my first service. Oil, tire rotation, etc.
10/23/2025
Richard, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
Prescott, AZ
Susi H|2018 Chevrolet Cruze
Confirmed Service Customer
10/22/2025
EDGAR WAS VERY KNOWLEDGEABLE AND TIMELY FEED BACK. I WOULD RECOMMEND THIS FACILITY TO OTHERS.
10/23/2025
Susi, thank you so much for the positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
CHINO VALLEY, AZ
Marcia M|2026 GMC Canyon
Confirmed Service Customer
10/16/2025
We have had a great experience buying our first truck (Canyon) thanks to the special attention given to us by Aaron Weinzetl, Andrew Azursa, and Mara Hollingsworth. We would not hesitate to recommend buying a car from Findley, Prescott, AZ to our friends and family.
10/19/2025
Marcia, Our staff is committed to providing each of our clients with the best automotive experience! Thanks for the recommendation, and have an amazing day!
PRESCOTT, AZ
Lawrence C|2017 GMC Acadia
Confirmed Service Customer
10/16/2025
service was outstanding. all employees were as helpful as possible. worked me in around my time frame to relife my concerns as to safety of my car. thanks again joe
10/19/2025
Lawrence, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PRECOTT VALLEY, AZ
Sally M|2025 GMC Sierra 1500
Confirmed Service Customer
10/17/2025
Everything went okay. I got my second oil change and had my tires rotated/balance and alignment. I had thought that I got two free oil changes but I was charged for this one.
10/20/2025
Sally, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
CONGRESS, AZ
John E|2026 GMC Terrain
Confirmed Sales Customer
10/24/2025
Friendly people
LOWELL HUNDT
10/26/2025
Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.
PRESCOTT VALLEY, AZ
June C|2024 GMC Sierra 1500
Confirmed Service Customer
10/24/2025
I was from out of town and very grateful that Troy was able to get me in to check my truck out and was able to repair it in such a timely manner. Your service department was kind and very appreciated.
10/26/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CARSON CITY, NV
Mike H|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
10/27/2025
Friendly, professional and knowledgeable employees. Easy scheduling, service performed in a timely manor. First class service, What more could one ask for
10/28/2025
Mike, we're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!
PRESCOTT, AZ
Michele S|2023 GMC Sierra 1500
Confirmed Service Customer
10/28/2025
Tom was extremely helpful in resolving my concerns and assisting me with drop off and pick up.
10/29/2025
Michele, we're happy you found our staff to be so supportive during your experience here at Findlay GMC Prescott. Please let us know if there is anything else we can do for you; we are more than happy to help!
PAULDEN, AZ
Lawrence B|2023 GMC Terrain
Confirmed Service Customer
11/3/2025
Great job as usual.
11/3/2025
Lawrence, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
PRESCOTT, AZ
Melissa G|2023 Buick Encore GX
Confirmed Service Customer
10/31/2025
Everyone that I have dealt with have been great so far. They are informative. I will continue to have my Buick serviced here. I would like to thank the 2 gentleman that worked on my Buick.
11/3/2025
Melissa, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Findlay GMC Prescott. If you have any further questions, please give us a call. We're always happy to help!
CHINO VALLEY, AZ
Cheryl H|2025 Buick Envision
Confirmed Service Customer
11/3/2025
Everyone was helpful and friendly
11/4/2025
Cheryl, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
PRESCOTT VALLEY, AZ
Barbara G|2017 Buick LaCrosse
Confirmed Service Customer
11/12/2025
As always, great service.
11/13/2025
We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Findlay GMC Prescott
PRESCOTT VALLEY, AZ
Tabb L|2025 GMC Sierra 1500
Confirmed Service Customer
11/14/2025
Friendly staff. Appointment was on time.
11/16/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
PRESCOTT VALLEY, AZ
Carl B|2026 GMC Sierra 1500
Confirmed Sales Customer
11/19/2025
Your staff went out of their way to make us the best deal . It’s the first time we’ve felt like we have gotten a great deal in Prescott. It’s nice not to have to drive to Phoenix to buy a new vehicle! Thanks Findlay GMC for listening to our needs and wants.
JOHN NEAGLE
11/21/2025
Carl, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MAYER, AZ
Daniel O|2022 GMC 1500 Sierra
Confirmed Service Customer
11/19/2025
Great customer service from Troy .
11/22/2025
Daniel, thank you for your kind review; we are happy to pass along your comments to the team here at Findlay GMC Prescott! If you have any further questions, please give us a call. We're always happy to help!
PRESCOTT VALLEY, AZ
Margitta M|2025 Buick Envision
Confirmed Service Customer
11/21/2025
Troy was very patient and friendly. He took good care of me and my Buick. He is great
11/23/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
PRESCOTT, AZ
Jacqueline T|2017 Buick Envision
Confirmed Service Customer
11/24/2025
Fast and easy
11/25/2025
Jacqueline, we appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!
PRESCOTT VALLEY, AZ
John C|2026 GMC Acadia
Confirmed Sales Customer
11/26/2025
Very friendly and very helpful. Answered all of our questions and made everything smooth
GARY TWOMBLEY
11/27/2025
John, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ASH FORK, AZ
Peter P|2026 GMC Sierra 3500 HD
Confirmed Sales Customer
12/8/2025
⭐️⭐️⭐️⭐️⭐️ Customer Experience — Findlay Prescott I was really impressed with the Findlay Team — from the very beginning of my initial call to the final white-glove home delivery. The staff and overall team were truly fantastic. First, I’d like to give a special shout-out to Evan, the first person I spoke with when I called. Evan was articulate, knowledgeable, and — most importantly — genuine. He didn’t talk down to me or use that “salesy” tone. Instead, he really listened and spoke to me like a professional who cared about what I actually needed. What stood out most was that he wasn’t pushy at all. He didn’t try to sell me a truck I didn’t want — he simply discussed the pricing for the specific truck I was interested in. There was none of that endless back-and-forth or the classic “let me check with my sales manager” routine. Don’t get me wrong, there were a couple of times when he needed to confirm details with the manager — but it was quick & transparent. The reason I say this is because I was purchasing a rather expensive truck, and I had done my homework. I knew exactly what I wanted — the color, model, and trim package — and I searched everywhere from Arizona to Montana to find it. I actually located the same model at three other dealerships, a few thousand dollars cheaper, but the overall experience at those dealerships were a complete turn off. One dealership even wanted a deposit upfront before they’d discuss the numbers, which honestly stunned me . Another was focused almost entirely on trying to prequalify me for financing before we’d even had a real conversation about the specific truck I was calling about. It felt like they were more interested in locking me into a deal that was only good for them than actually helping me with that truck. Both experiences came off as pushy, arrogant, and condescending — and that’s totally opposite of the kind of experience I’m interested in. At one point, we even had a salesperson in Idaho tell us it was against the law for them to “run the numbers” on the truck unless we were physically in the office. I reminded him that I live in Las Vegas, and his response was, “That don’t matter — when can you get here to do the deal?” What a joke. So when I finally spoke with Evan, he was the complete opposite of what I’d experienced elsewhere. He was smooth, professional, and his whole demeanor said, “How can I be of help?” It immediately connected with me. After we agreed on a price, I was introduced to Cimarion, the Finance Manager — and again, nothing but positive things to say about my experience with her. Everything was transparent, organized, and easy to understand. In closing, I want to spotlight one last positive interaction I had with another member of the Findlay Prescott team — Lowell Hunt. He personally delivered the truck to my home, walked me through all the features, and handled the paperwork right there on site. He’s a true professional and I even took a selfie with him! Silo Raveen...
LOWELL HUNDT
12/8/2025
Peter, thank you for your kind review; we are happy to pass along your comments to the team here at Findlay GMC Prescott! Please let us know if there is anything else we can do for you; we are more than happy to help!
LAS VEGAS, NV
Larry A|2026 GMC Sierra 1500
Confirmed Sales Customer
11/7/2025
Inviting and friendly.
GARY TWOMBLEY
11/9/2025
Larry, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
PRESCOTT, AZ
John N|2025 GMC Sierra 3500 HD
Confirmed Service Customer
11/10/2025
Excellent service
11/10/2025
John, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
ASH FORK, AZ
Troy B|2016 GMC Yukon
Confirmed Service Customer
11/10/2025
My oil change and inspection went in a timely manner
11/11/2025
Troy, we really appreciate your positive review! If you're ever in need of more help, please let us know!
PRESCOTT VALLEY, AZ
Rhonda B|2026 GMC Terrain
Confirmed Sales Customer
11/12/2025
Salesperson was very thoural in selling and demonstrating all the functions in our vehicle purchase.Also very friendly!😊
TERRANCE MOHR
11/13/2025
Rhonda, we are very happy to have provided you with such a positive experience! Thank you for choosing Findlay GMC Prescott and we hope to see you again.
PRESCOTT, AZ
Michael M|2023 GMC Sierra 1500
Confirmed Service Customer
11/13/2025
Always reliable and trustworthy.
11/14/2025
Michael, thank you for choosing Findlay GMC Prescott as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
PRESCOTT, AZ
Carol L|2018 Buick Encore
Confirmed Service Customer
11/26/2025
Great service
11/27/2025
Carol, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
PRESCOTT, AZ
Joseph I|2024 GMC Canyon
Confirmed Service Customer
12/4/2025
Quick efficient notified me of any issues and possible serviced options that were not required for this service. I w I’ll address them at the next scheduled service appointment
12/4/2025
Joseph, your satisfaction is our top priority. Please don't hesitate to reach out to us if there's anything more we can do!
PRESCOTT VALLEY, AZ
Edward S|2019 GMC 1500 Sierra
Confirmed Service Customer
12/8/2025
Cody was on top of everything. Very pls.
12/9/2025
Edward, we're so happy we were able to help you out! Thank you for leaving us this response!
PRESCOTT, AZ
Mindy G|2011 Chevrolet Silverado
Confirmed Service Customer
12/8/2025
Oil change and replace headlight bulb
12/8/2025
Mindy, we really appreciate your positive review! Until the next time we meet, take care!
SELIGMAN, AZ
Michael M|2026 GMC Canyon
Confirmed Sales Customer
12/15/2025
Lowell Hundt was our sales representative. He was fantastic. We ordered our truck and his communication throughout the build and ship process could not have been any better. He truly cared about our experience and put great effort into making sure it was great.
LOWELL HUNDT
12/16/2025
Michael, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you again for choosing Findlay GMC Prescott and we hope to see you again.
FLAGSTAFF, AZ
Steven J|2025 GMC Sierra 1500
Confirmed Service Customer
12/8/2025
Everything taken care of
12/9/2025
Steven, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
PRESCOTT, AZ
Mark J|2016 Buick Encore
Confirmed Service Customer
12/12/2025
Made appt. for Tuesday but my car sat for 2 days before it was even looked over.
12/12/2025
Mark, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (928) 445-7350 when you have a chance. Thank you, and we look forward to hearing from you.
MAYER, AZ
Jennifer O|2024 GMC Sierra 2500 HD
Confirmed Service Customer
12/13/2025
We made an appointment for an oil change and a service for a check engine light. I was told it would be several hours so I had a friend come pick me up. After 4 hours I got a call that stated the truck wouldn't be ready and they'd have to keep it overnight. I live 1.5 hours outside of Prescott so this was a really big inconvenience. I had to get a room and go buy extra clothes/toiletries. The next day I waited for a call and finally had my husband call. At 2pm they said the truck still wasnt ready and they would have to keep it another day. We had to go get the truck with the check engine light checked or the alignment done. Super frustrated with how this was handled. The codes were pulled previously and we were told it was a body sensor. Then the service advisor said it wasnt that easy and it needed to have additional trouble shooting. It seemed like an excuse because he let it slip they have not even touched the truck yet on day 2. We spent close to 100k on a vehicle and this is the service we expect? We will change dealerships if need. Extremely unprofessional to be lying to us. If you dont have the people then be honest. We made an appointment for this specific reason and this was handled poorly. Having to get a hotel room for a scheduled service that had a 10am appointment seems to be a bit off and then to ask we get another room because they didnt touch the truck is unsatisfactory. All that got done was a oil change and fuel filters. They uphold an alignment and in 2 days they couldn't deliver even the scheduled work. Maybe dont upscale services until you can complete the base items.
12/14/2025
Jennifer, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (928) 445-7350. We look forward to hearing from you.
BAGDAD, AZ
Grant K|2007 GMC Sierra
Confirmed Service Customer
12/13/2025
Tom has always been great to deal with! He treats me like a friend and not just another customer!
12/14/2025
We're happy you found our staff to be so supportive during your experience here at Findlay GMC Prescott. We look forward to your next visit! Take care!
DEWEY, AZ
Travis M|2026 GMC Sierra 1500
Confirmed Sales Customer
12/17/2025
Theresa was absolutely amazing knew a lot about GMC's compared to other trucks. She helped me get what I needed and was NOT pushy at all. If you're going to buy a vehicle I would buy through her!
TERESA ALTAMIRANO
12/19/2025
Travis, we're happy you found our staff to be so supportive during your experience here at Findlay GMC Prescott. Feel free to reach out to us if you need anything. Have a wonderful day.
PRESCOTT VALLEY, AZ
Harold P|2019 GMC Yukon
Confirmed Service Customer
12/23/2025
very fast and on time service done
12/24/2025
Harold, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
CHINO VALLEY, AZ
Ronald F|2025 GMC Sierra 1500
Confirmed Service Customer
12/24/2025
Job well done!!
12/24/2025
We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.
PRESCOTT VALLEY, AZ
David A|2022 GMC 1500 Sierra
Confirmed Service Customer
12/26/2025
Got me in and out quickly on Christmas eve
12/26/2025
We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
DEWEY, AZ
Jon L|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
12/28/2025
Everyone at Findlay Prescott GMC was extremely helpful and made the buying process easy. I would like to call out Gary Twombley, John Neagle, Andrew Amara’s and Cimeron Freitas and thank them for all of there assistance and making the purchase enjoyable.
JOHN NEAGLE
12/29/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Findlay GMC Prescott! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CHINO VALLEY, AZ
Douglas P|2026 GMC HUMMER EV SUV
Confirmed Sales Customer
12/29/2025
What an awesome experience. I have purchased at many Findlay dealerships over the years and this one goes to the top! From the minute I called and spoke with Teresa in Sales, and speaking with C. in the Finance Dept who got me the best rate, to the minute my vehicle was delivered to my home the same day, the service was Top Notch. I have had good service before but can count on one hand how many times it’s been EXCELLENT! Findlay Prescott gave me a great deal on my new vehicle and surprisingly top dollar for my trade. Teresa was Instrumental in making this happen. She listened to my needs and found a solution. I was working that day and she offered to deliver the vehicle to me in Las Vegas and pick up my trade. This kind of service is lacking these days and other dealers are being put on notice. I could not be happier. When I want another GMC, Theresa will be my first call and she should be your first call. Just call and ask for Teresa.
TERESA ALTAMIRANO
12/29/2025
Douglas, thank you for your kind review; we are happy to pass along your comments to Teresa here at Findlay GMC Prescott! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LAS VEGAS, NV
Spencer M|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
12/30/2025
Service writer Cody was great.
12/30/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!
PAULDEN, AZ
Michael G|2022 GMC 2500HD Sierra
Confirmed Service Customer
12/30/2025
Great job
12/30/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
PRESCOTT VALLEY, AZ
Ryan M|2024 GMC Sierra 2500 HD
Confirmed Service Customer
12/17/2025
Great service
12/19/2025
Ryan, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PRESCOTT, AZ
Bonnie R|2025 GMC Terrain
Confirmed Service Customer
12/19/2025
The service dept. did a good job with my first service visit.
12/21/2025
Bonnie, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Findlay GMC Prescott
PRESCOTT VALLEY, AZ
Sharon B|2024 GMC Acadia
Confirmed Service Customer
12/19/2025
always great service.
12/22/2025
Sharon, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
CHINO VALLEY, AZ
Teresa A|2025 Buick Envision
Confirmed Service Customer
12/19/2025
Great service experience every time. Cody is always amazing, professional, and a pleasure to work with.
12/22/2025
Teresa, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
PRESCOTT VALLEY, AZ
Bart M|2026 GMC Sierra 1500
Confirmed Sales Customer
12/23/2025
Customer service was outstanding. All questions were answered and details about the vehicle were thoroughly explained
GARY TWOMBLEY
12/24/2025
Bart, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
PRESCOTT VALLEY, AZ
Nathan L|2026 GMC Yukon XL 1500
Confirmed Sales Customer
12/26/2025
Teresa and Alex were fantastic to work with and stuck with us throughout the extended period (at no fault of theirs or the dealerships) it took to get our vehicle.
TERESA ALTAMIRANO
12/26/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
FLAGSTAFF, AZ
Joseph C|2025 GMC Yukon
Confirmed Service Customer
1/2/2026
The sales staff were extremely knowledgable and pleasant to work with. Never felt pressure to close the sale. Highly recommend their dealership.
1/2/2026
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
MESA, AZ
Natalie W|2026 GMC Terrain
Confirmed Service Customer
1/7/2026
Friendly staff. However, I had an early morning appointment and there was no coffee yet.
1/7/2026
Natalie, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
PRESCOTT, AZ
Justin F|2023 GMC Sierra 1500
Confirmed Service Customer
1/7/2026
Had my oil change and tire rotation done. My appointment was at 9:00 and they were done by 9:40. Fast and professional. Thank you.
1/7/2026
Justin, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
DEWEY, AZ
Mickey Q|2017 Buick Encore
Confirmed Service Customer
1/7/2026
Edgar was extremely kind and helpful. I thought I had a more severe problem than it actually was. Fixed me up!
1/8/2026
Mickey, we're happy you found our staff to be so supportive during your experience here at Findlay GMC Prescott. We are always more than happy to assist you if anything else comes up. Take care!
PRESCOTT, AZ
Peter G|2017 GMC 1500 Sierra
Confirmed Service Customer
1/14/2026
great
1/14/2026
Peter, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
PRESCOTT, AZ
Luiz L|2023 GMC 1500 Sierra
Confirmed Service Customer
1/15/2026
good
1/16/2026
Luiz, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
PAULDEN, AZ
Morey M|2021 GMC Yukon XL
Confirmed Service Customer
1/19/2026
We brought our car in over two months ago. It still hasn’t been fixed. You have broke our window and replaced the cpu twice. Now we get it back and it has no acceleration. We have never been so disappointed with GM. We spent over $600k on new cars this year thorough our Morelli Brothers llc. We are so unsure what to do with this car since it hasn’t been fixed yet and it a major safety issues. I would give 0 if I had the option!
1/19/2026
Morey, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (928) 445-7350 at your earliest convenience to discuss how we can turn this experience into a positive one.
PRESCOTT, AZ
Russell M|2026 GMC Canyon
Confirmed Service Customer
1/19/2026
Lowell was an excellent salesman.
1/20/2026
Thanks for highlighting some of our staff who helped make this such a great experience! We can't wait to see you again, have a great day.
CHINO VALLEY, AZ
Kim K|2020 GMC Terrain
Confirmed Service Customer
12/31/2025
Na
1/1/2026
Kim, thank you for the four star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CHINO VALLEY, AZ
Sabrina Q|2019 Buick Encore
Confirmed Service Customer
1/1/2026
Very friendly and understanding.
1/2/2026
Sabrina, we are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.
PRESCOTT VALLEY, AZ
Elizabeth S|2026 GMC Canyon
Confirmed Sales Customer
1/5/2026
Your staff is awesome. They always go above and beyond to meet my needs.
TERESA ALTAMIRANO
1/5/2026
Elizabeth, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MAYER, AZ
Sally M|2025 GMC Sierra 1500
Confirmed Service Customer
1/5/2026
Just had my truck in to get oil change. Edgar was great.
1/6/2026
Sally, thank you for your kind review; we are happy to pass along your comments to the team here at Findlay GMC Prescott! We sincerely value your business and look forward to your next visit!
CONGRESS, AZ
Allan M|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
1/8/2026
I can't thank the staff for travelshooting. And repairing on a Saturday being from a different state greatly appreciate it. And they also hooked up my new phone. Grateful, Allan
1/9/2026
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
SACRAMENTO, CA
Joseph G|2020 GMC 1500 Sierra
Confirmed Service Customer
1/11/2026
Troy and and these of the service crew are top notch. Very detailed oriented with great customer communication.
1/12/2026
Joseph, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PRESCOTT VALLEY, AZ