Our Reviews
Steven H|2018 Buick Encore
Confirmed Service Customer
3/20/2026
Very good workmanship with the repair. Tania at the customer service desk was very thorough and efficient and great to work with and kept me informed on the progress. The interior cleaning of my vehicle was much appreciated and above my expectations. I will definitely use your facilities the next time my wife crashes her car.
3/21/2026
Steven, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
PRESCOTT, AZ
Janice P|2018 Buick Envision
Confirmed Service Customer
3/20/2026
Always helpful. Friendly and do the work promptly
3/21/2026
We're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!
PRESCOTT, AZ
David E|2026 GMC Sierra 1500
Confirmed Sales Customer
10/15/2025
Worked with John Neagle , he was my sales person great guy very professional very easy to talk too , great experience buying this truck , really appreciate how he deals with customers !
JOHN NEAGLE
10/16/2025
We're happy you found our staff to be so supportive during your experience here at Findlay GMC Prescott. Please don't hesitate to reach out if there's anything additional we can do for you.
PRESCOTT VALLEY, AZ
Gary G|2023 Buick Enclave
Confirmed Service Customer
10/15/2025
First, Edgar did a great job handling the servicing of my car ... oil change and tire rotation. That said, about two weeks ago Dale called and wanted to discuss the Lease on my 2023 Enclave. I don't have a lease on this vehicle. When I called to make a service appointment, I talked with Tony. I indicated I wanted to bring in the vehicle on Oct 13th. We decided 10 AM would work for both of us. Tony then called back and asked if 10;30 would work. I agreeded. A confirmation was sent with the date and time. However, the appointment confirmation was for. October 6th. It was a good thing I read the email ... because I corrected the appointment date via your website. All of this may seem trivial but, in my sales career spanning 50 years ... details have always been important. I just hope the tech working on the vehicle was concerned about the details.
10/16/2025
Gary, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (928) 445-7350.
PRESCOTT VALLEY, AZ
Lawrence C|2017 GMC Acadia
Confirmed Service Customer
10/16/2025
service was outstanding. all employees were as helpful as possible. worked me in around my time frame to relife my concerns as to safety of my car. thanks again joe
10/19/2025
Lawrence, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PRECOTT VALLEY, AZ
Susan J|2025 GMC Sierra 1500
Confirmed Service Customer
10/20/2025
We had scheduled our first 7500 mile maintenance check on our 2025 GMC Sierra and spoke with Larisa ahead of time to insure the online/App appointment was done correctly. Our appointment was at 9:30, the truck sat untouched for 30 minutes. The service advisor we were assigned, Cody McKinnon did nothing to communicate the delay, in fact service of the service team were standing around talking and ignoring the customers out front. He asked if we bought the truck at Findlay, which we did not, and then from there we were ignored. When they finally took the truck back, it took less than 30 minutes to do an LOF, rotate tires and check fluids?? Really? Well we had a slow leak on our left rear tire, and when we were out driving this weekend the low air pressure waring came on for left rear. So no one rotated any tires, yet told us they did. This was the worst experience we have ever had at a dealership. We have purchased and serviced a vehicle at a Findlay dealership in Idaho, and they were great. The Findlay Prescott service, sales and parts has been a very disappointing experience.
10/21/2025
Susan, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (928) 445-7350 so we can work towards a resolution.
Prescott Valley, AZ
Melissa G|2023 Buick Encore GX
Confirmed Service Customer
10/31/2025
Everyone that I have dealt with have been great so far. They are informative. I will continue to have my Buick serviced here. I would like to thank the 2 gentleman that worked on my Buick.
11/3/2025
Melissa, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Findlay GMC Prescott. If you have any further questions, please give us a call. We're always happy to help!
CHINO VALLEY, AZ
Lawrence B|2023 GMC Terrain
Confirmed Service Customer
11/3/2025
Great job as usual.
11/3/2025
Lawrence, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
PRESCOTT, AZ
Troy B|2016 GMC Yukon
Confirmed Service Customer
11/10/2025
My oil change and inspection went in a timely manner
11/11/2025
Troy, we really appreciate your positive review! If you're ever in need of more help, please let us know!
PRESCOTT VALLEY, AZ
Susi H|2018 Chevrolet Cruze
Confirmed Service Customer
10/22/2025
EDGAR WAS VERY KNOWLEDGEABLE AND TIMELY FEED BACK. I WOULD RECOMMEND THIS FACILITY TO OTHERS.
10/23/2025
Susi, thank you so much for the positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
CHINO VALLEY, AZ
Peter P|2026 GMC Sierra 3500 HD
Confirmed Sales Customer
12/8/2025
⭐️⭐️⭐️⭐️⭐️ Customer Experience — Findlay Prescott I was really impressed with the Findlay Team — from the very beginning of my initial call to the final white-glove home delivery. The staff and overall team were truly fantastic. First, I’d like to give a special shout-out to Evan, the first person I spoke with when I called. Evan was articulate, knowledgeable, and — most importantly — genuine. He didn’t talk down to me or use that “salesy” tone. Instead, he really listened and spoke to me like a professional who cared about what I actually needed. What stood out most was that he wasn’t pushy at all. He didn’t try to sell me a truck I didn’t want — he simply discussed the pricing for the specific truck I was interested in. There was none of that endless back-and-forth or the classic “let me check with my sales manager” routine. Don’t get me wrong, there were a couple of times when he needed to confirm details with the manager — but it was quick & transparent. The reason I say this is because I was purchasing a rather expensive truck, and I had done my homework. I knew exactly what I wanted — the color, model, and trim package — and I searched everywhere from Arizona to Montana to find it. I actually located the same model at three other dealerships, a few thousand dollars cheaper, but the overall experience at those dealerships were a complete turn off. One dealership even wanted a deposit upfront before they’d discuss the numbers, which honestly stunned me . Another was focused almost entirely on trying to prequalify me for financing before we’d even had a real conversation about the specific truck I was calling about. It felt like they were more interested in locking me into a deal that was only good for them than actually helping me with that truck. Both experiences came off as pushy, arrogant, and condescending — and that’s totally opposite of the kind of experience I’m interested in. At one point, we even had a salesperson in Idaho tell us it was against the law for them to “run the numbers” on the truck unless we were physically in the office. I reminded him that I live in Las Vegas, and his response was, “That don’t matter — when can you get here to do the deal?” What a joke. So when I finally spoke with Evan, he was the complete opposite of what I’d experienced elsewhere. He was smooth, professional, and his whole demeanor said, “How can I be of help?” It immediately connected with me. After we agreed on a price, I was introduced to Cimarion, the Finance Manager — and again, nothing but positive things to say about my experience with her. Everything was transparent, organized, and easy to understand. In closing, I want to spotlight one last positive interaction I had with another member of the Findlay Prescott team — Lowell Hunt. He personally delivered the truck to my home, walked me through all the features, and handled the paperwork right there on site. He’s a true professional and I even took a selfie with him! Silo Raveen...
LOWELL HUNDT
12/8/2025
Peter, thank you for your kind review; we are happy to pass along your comments to the team here at Findlay GMC Prescott! Please let us know if there is anything else we can do for you; we are more than happy to help!
LAS VEGAS, NV
Richard B|2018 Buick Encore
Confirmed Service Customer
10/15/2025
Service was completed in a reasonable amount of time. Troy sent message to contact him if I had any questions. Waiting room is comfortable. Have had car serviced there many times.
10/16/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PRESCOTT, AZ
Richard O|2025 GMC Sierra 1500
Confirmed Service Customer
10/22/2025
Very quick in and out on my first service. Oil, tire rotation, etc.
10/23/2025
Richard, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
Prescott, AZ
Barbara G|2017 Buick LaCrosse
Confirmed Service Customer
11/12/2025
As always, great service.
11/13/2025
We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Findlay GMC Prescott
PRESCOTT VALLEY, AZ
Jacqueline T|2017 Buick Envision
Confirmed Service Customer
11/24/2025
Fast and easy
11/25/2025
Jacqueline, we appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!
PRESCOTT VALLEY, AZ
Mindy G|2011 Chevrolet Silverado
Confirmed Service Customer
12/8/2025
Oil change and replace headlight bulb
12/8/2025
Mindy, we really appreciate your positive review! Until the next time we meet, take care!
SELIGMAN, AZ
Jennifer O|2024 GMC Sierra 2500 HD
Confirmed Service Customer
12/13/2025
We made an appointment for an oil change and a service for a check engine light. I was told it would be several hours so I had a friend come pick me up. After 4 hours I got a call that stated the truck wouldn't be ready and they'd have to keep it overnight. I live 1.5 hours outside of Prescott so this was a really big inconvenience. I had to get a room and go buy extra clothes/toiletries. The next day I waited for a call and finally had my husband call. At 2pm they said the truck still wasnt ready and they would have to keep it another day. We had to go get the truck with the check engine light checked or the alignment done. Super frustrated with how this was handled. The codes were pulled previously and we were told it was a body sensor. Then the service advisor said it wasnt that easy and it needed to have additional trouble shooting. It seemed like an excuse because he let it slip they have not even touched the truck yet on day 2. We spent close to 100k on a vehicle and this is the service we expect? We will change dealerships if need. Extremely unprofessional to be lying to us. If you dont have the people then be honest. We made an appointment for this specific reason and this was handled poorly. Having to get a hotel room for a scheduled service that had a 10am appointment seems to be a bit off and then to ask we get another room because they didnt touch the truck is unsatisfactory. All that got done was a oil change and fuel filters. They uphold an alignment and in 2 days they couldn't deliver even the scheduled work. Maybe dont upscale services until you can complete the base items.
12/14/2025
Jennifer, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (928) 445-7350. We look forward to hearing from you.
BAGDAD, AZ
David S|2019 GMC 2500HD Sierra
Confirmed Service Customer
10/16/2025
Always top notch customer service.
10/19/2025
David, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PRESCOTT, AZ
Mike H|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
10/27/2025
Friendly, professional and knowledgeable employees. Easy scheduling, service performed in a timely manor. First class service, What more could one ask for
10/28/2025
Mike, we're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!
PRESCOTT, AZ
John N|2025 GMC Sierra 3500 HD
Confirmed Service Customer
11/10/2025
Excellent service
11/10/2025
John, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
ASH FORK, AZ
John C|2026 GMC Acadia
Confirmed Sales Customer
11/26/2025
Very friendly and very helpful. Answered all of our questions and made everything smooth
GARY TWOMBLEY
11/27/2025
John, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ASH FORK, AZ
Michael M|2026 GMC Canyon
Confirmed Sales Customer
12/15/2025
Lowell Hundt was our sales representative. He was fantastic. We ordered our truck and his communication throughout the build and ship process could not have been any better. He truly cared about our experience and put great effort into making sure it was great.
LOWELL HUNDT
12/16/2025
Michael, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you again for choosing Findlay GMC Prescott and we hope to see you again.
FLAGSTAFF, AZ
Marcia M|2026 GMC Canyon
Confirmed Service Customer
10/16/2025
We have had a great experience buying our first truck (Canyon) thanks to the special attention given to us by Aaron Weinzetl, Andrew Azursa, and Mara Hollingsworth. We would not hesitate to recommend buying a car from Findley, Prescott, AZ to our friends and family.
10/19/2025
Marcia, Our staff is committed to providing each of our clients with the best automotive experience! Thanks for the recommendation, and have an amazing day!
PRESCOTT, AZ
Sally M|2025 GMC Sierra 1500
Confirmed Service Customer
10/17/2025
Everything went okay. I got my second oil change and had my tires rotated/balance and alignment. I had thought that I got two free oil changes but I was charged for this one.
10/20/2025
Sally, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
CONGRESS, AZ
John E|2026 GMC Terrain
Confirmed Sales Customer
10/24/2025
Friendly people
LOWELL HUNDT
10/26/2025
Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.
PRESCOTT VALLEY, AZ
June C|2024 GMC Sierra 1500
Confirmed Service Customer
10/24/2025
I was from out of town and very grateful that Troy was able to get me in to check my truck out and was able to repair it in such a timely manner. Your service department was kind and very appreciated.
10/26/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CARSON CITY, NV
Mark J|2016 Buick Encore
Confirmed Service Customer
12/12/2025
Made appt. for Tuesday but my car sat for 2 days before it was even looked over.
12/12/2025
Mark, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (928) 445-7350 when you have a chance. Thank you, and we look forward to hearing from you.
MAYER, AZ
Sharon B|2024 GMC Acadia
Confirmed Service Customer
12/19/2025
always great service.
12/22/2025
Sharon, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
CHINO VALLEY, AZ
Michael S|2025 GMC Yukon
Confirmed Service Customer
10/16/2025
I was early (7:45am) and was told the service team didn’t start until 8:00 but the dug right in and had me out the door long before I thought I would be leaving. As a side note, this was the first service of my new car so the expense was picked up by GMC. Very pleasant surprise.
10/19/2025
Michae, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!
PRESCOTT, AZ
Carol L|2018 Buick Encore
Confirmed Service Customer
11/26/2025
Great service
11/27/2025
Carol, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
PRESCOTT, AZ
Jon L|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
12/28/2025
Everyone at Findlay Prescott GMC was extremely helpful and made the buying process easy. I would like to call out Gary Twombley, John Neagle, Andrew Amara’s and Cimeron Freitas and thank them for all of there assistance and making the purchase enjoyable.
JOHN NEAGLE
12/29/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Findlay GMC Prescott! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CHINO VALLEY, AZ
Michele S|2023 GMC Sierra 1500
Confirmed Service Customer
10/28/2025
Tom was extremely helpful in resolving my concerns and assisting me with drop off and pick up.
10/29/2025
Michele, we're happy you found our staff to be so supportive during your experience here at Findlay GMC Prescott. Please let us know if there is anything else we can do for you; we are more than happy to help!
PAULDEN, AZ
Cheryl H|2025 Buick Envision
Confirmed Service Customer
11/3/2025
Everyone was helpful and friendly
11/4/2025
Cheryl, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
PRESCOTT VALLEY, AZ
Larry A|2026 GMC Sierra 1500
Confirmed Sales Customer
11/7/2025
Inviting and friendly.
GARY TWOMBLEY
11/9/2025
Larry, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
PRESCOTT, AZ
Rhonda B|2026 GMC Terrain
Confirmed Sales Customer
11/12/2025
Salesperson was very thoural in selling and demonstrating all the functions in our vehicle purchase.Also very friendly!😊
TERRANCE MOHR
11/13/2025
Rhonda, we are very happy to have provided you with such a positive experience! Thank you for choosing Findlay GMC Prescott and we hope to see you again.
PRESCOTT, AZ
Tabb L|2025 GMC Sierra 1500
Confirmed Service Customer
11/14/2025
Friendly staff. Appointment was on time.
11/16/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
PRESCOTT VALLEY, AZ
Margitta M|2025 Buick Envision
Confirmed Service Customer
11/21/2025
Troy was very patient and friendly. He took good care of me and my Buick. He is great
11/23/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
PRESCOTT, AZ
Joseph C|2025 GMC Yukon
Confirmed Service Customer
1/2/2026
The sales staff were extremely knowledgable and pleasant to work with. Never felt pressure to close the sale. Highly recommend their dealership.
1/2/2026
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
MESA, AZ
Luiz L|2023 GMC 1500 Sierra
Confirmed Service Customer
1/15/2026
good
1/16/2026
Luiz, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
PAULDEN, AZ
Lucille B|2026 GMC Acadia
Confirmed Sales Customer
1/21/2026
It was great, appreciate it.
DALE MONTGOMERY
1/21/2026
Lucille, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROCK POINT, AZ
Douglas P|2026 GMC HUMMER EV SUV
Confirmed Sales Customer
12/29/2025
What an awesome experience. I have purchased at many Findlay dealerships over the years and this one goes to the top! From the minute I called and spoke with Teresa in Sales, and speaking with C. in the Finance Dept who got me the best rate, to the minute my vehicle was delivered to my home the same day, the service was Top Notch. I have had good service before but can count on one hand how many times it’s been EXCELLENT! Findlay Prescott gave me a great deal on my new vehicle and surprisingly top dollar for my trade. Teresa was Instrumental in making this happen. She listened to my needs and found a solution. I was working that day and she offered to deliver the vehicle to me in Las Vegas and pick up my trade. This kind of service is lacking these days and other dealers are being put on notice. I could not be happier. When I want another GMC, Theresa will be my first call and she should be your first call. Just call and ask for Teresa.
TERESA ALTAMIRANO
12/29/2025
Douglas, thank you for your kind review; we are happy to pass along your comments to Teresa here at Findlay GMC Prescott! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LAS VEGAS, NV
Sabrina Q|2019 Buick Encore
Confirmed Service Customer
1/1/2026
Very friendly and understanding.
1/2/2026
Sabrina, we are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.
PRESCOTT VALLEY, AZ
Elizabeth S|2026 GMC Canyon
Confirmed Sales Customer
1/5/2026
Your staff is awesome. They always go above and beyond to meet my needs.
TERESA ALTAMIRANO
1/5/2026
Elizabeth, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MAYER, AZ
Sally M|2025 GMC Sierra 1500
Confirmed Service Customer
1/5/2026
Just had my truck in to get oil change. Edgar was great.
1/6/2026
Sally, thank you for your kind review; we are happy to pass along your comments to the team here at Findlay GMC Prescott! We sincerely value your business and look forward to your next visit!
CONGRESS, AZ
Allan M|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
1/8/2026
I can't thank the staff for travelshooting. And repairing on a Saturday being from a different state greatly appreciate it. And they also hooked up my new phone. Grateful, Allan
1/9/2026
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
SACRAMENTO, CA
Peter G|2017 GMC 1500 Sierra
Confirmed Service Customer
1/14/2026
great
1/14/2026
Peter, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
PRESCOTT, AZ
John L|2026 GMC Yukon
Confirmed Sales Customer
1/26/2026
Findlay GMC was truly a great and gratifying experience. An automobile is just a car, one of many. We learned that Findlay GMC isn't just about cars. It really turned out to be about the Findlay staff. All the folks we met at Findlay GMC during the 2-3 days seeking our new car worked together seamlessly and most importantly, worked as a cohesive Team. It honestly felt like they were working for us.
JACE TIBI
1/27/2026
John, we are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!
PRESCOTT, AZ
Susan S|2024 GMC Terrain
Confirmed Service Customer
10/13/2025
Great friendly service. They work with you on time and what to expect.
10/13/2025
Susan, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
PRESCOTT, AZ
Carl B|2026 GMC Sierra 1500
Confirmed Sales Customer
11/19/2025
Your staff went out of their way to make us the best deal . It’s the first time we’ve felt like we have gotten a great deal in Prescott. It’s nice not to have to drive to Phoenix to buy a new vehicle! Thanks Findlay GMC for listening to our needs and wants.
JOHN NEAGLE
11/21/2025
Carl, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MAYER, AZ
Edward S|2019 GMC 1500 Sierra
Confirmed Service Customer
12/8/2025
Cody was on top of everything. Very pls.
12/9/2025
Edward, we're so happy we were able to help you out! Thank you for leaving us this response!
PRESCOTT, AZ
Ronald F|2025 GMC Sierra 1500
Confirmed Service Customer
12/24/2025
Job well done!!
12/24/2025
We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.
PRESCOTT VALLEY, AZ
David A|2022 GMC 1500 Sierra
Confirmed Service Customer
12/26/2025
Got me in and out quickly on Christmas eve
12/26/2025
We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
DEWEY, AZ
Morey M|2021 GMC Yukon XL
Confirmed Service Customer
1/19/2026
We brought our car in over two months ago. It still hasn’t been fixed. You have broke our window and replaced the cpu twice. Now we get it back and it has no acceleration. We have never been so disappointed with GM. We spent over $600k on new cars this year thorough our Morelli Brothers llc. We are so unsure what to do with this car since it hasn’t been fixed yet and it a major safety issues. I would give 0 if I had the option!
1/19/2026
Morey, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (928) 445-7350 at your earliest convenience to discuss how we can turn this experience into a positive one.
PRESCOTT, AZ
Richard B|2018 Buick Encore
Confirmed Service Customer
2/1/2026
Did diagnostic on fluid leak and were able to Bill the repair to my insurance company for me. No hassle for me.
TROY BLOOMER
2/2/2026
Richard, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PRESCOTT, AZ
Michael M|2023 GMC Sierra 1500
Confirmed Service Customer
11/13/2025
Always reliable and trustworthy.
11/14/2025
Michael, thank you for choosing Findlay GMC Prescott as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
PRESCOTT, AZ
Daniel O|2022 GMC 1500 Sierra
Confirmed Service Customer
11/19/2025
Great customer service from Troy .
11/22/2025
Daniel, thank you for your kind review; we are happy to pass along your comments to the team here at Findlay GMC Prescott! If you have any further questions, please give us a call. We're always happy to help!
PRESCOTT VALLEY, AZ
Joseph I|2024 GMC Canyon
Confirmed Service Customer
12/4/2025
Quick efficient notified me of any issues and possible serviced options that were not required for this service. I w I’ll address them at the next scheduled service appointment
12/4/2025
Joseph, your satisfaction is our top priority. Please don't hesitate to reach out to us if there's anything more we can do!
PRESCOTT VALLEY, AZ
Steven J|2025 GMC Sierra 1500
Confirmed Service Customer
12/8/2025
Everything taken care of
12/9/2025
Steven, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
PRESCOTT, AZ
Travis M|2026 GMC Sierra 1500
Confirmed Sales Customer
12/17/2025
Theresa was absolutely amazing knew a lot about GMC's compared to other trucks. She helped me get what I needed and was NOT pushy at all. If you're going to buy a vehicle I would buy through her!
TERESA ALTAMIRANO
12/19/2025
Travis, we're happy you found our staff to be so supportive during your experience here at Findlay GMC Prescott. Feel free to reach out to us if you need anything. Have a wonderful day.
PRESCOTT VALLEY, AZ
Ryan M|2024 GMC Sierra 2500 HD
Confirmed Service Customer
12/17/2025
Great service
12/19/2025
Ryan, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PRESCOTT, AZ
Bart M|2026 GMC Sierra 1500
Confirmed Sales Customer
12/23/2025
Customer service was outstanding. All questions were answered and details about the vehicle were thoroughly explained
GARY TWOMBLEY
12/24/2025
Bart, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
PRESCOTT VALLEY, AZ
JESSICA C|2026 GMC Terrain
Confirmed Sales Customer
2/2/2026
Dale was incredibly professional and helpful. He went far and beyond to help me find options that would work for me. He made my experience worth while. Will be absolutely recommending him to others
DALE MONTGOMERY
2/5/2026
Jessica, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PRESCOTT VALLEY, AZ
Harold E|2019 GMC Yukon
Confirmed Service Customer
2/2/2026
Cody was great to work with. The mechanic was a et slow.
Cody McKinnon
2/4/2026
Harold, we really appreciate your feedback! Until the next time we meet, take care!
CHINO VALLEY, AZ
Bonnie R|2025 GMC Terrain
Confirmed Service Customer
12/19/2025
The service dept. did a good job with my first service visit.
12/21/2025
Bonnie, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Findlay GMC Prescott
PRESCOTT VALLEY, AZ
Nathan L|2026 GMC Yukon XL 1500
Confirmed Sales Customer
12/26/2025
Teresa and Alex were fantastic to work with and stuck with us throughout the extended period (at no fault of theirs or the dealerships) it took to get our vehicle.
TERESA ALTAMIRANO
12/26/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
FLAGSTAFF, AZ
Joseph G|2020 GMC 1500 Sierra
Confirmed Service Customer
1/11/2026
Troy and and these of the service crew are top notch. Very detailed oriented with great customer communication.
1/12/2026
Joseph, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PRESCOTT VALLEY, AZ
Russell M|2026 GMC Canyon
Confirmed Service Customer
1/19/2026
Lowell was an excellent salesman.
1/20/2026
Thanks for highlighting some of our staff who helped make this such a great experience! We can't wait to see you again, have a great day.
CHINO VALLEY, AZ
Linda S|2024 GMC Yukon
Confirmed Service Customer
1/21/2026
Great service and staff! Took the time to make sure everything was serviced that I needed.
1/21/2026
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SEDONA, AZ
MARK C|2026 GMC Canyon
Confirmed Sales Customer
2/2/2026
Easy to work with, and not to pushy.
BRANDEN STUHAN
2/3/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PRESCOTT VALLEY, AZ
Brian T|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
2/9/2026
Edgar was excellent in the area of listening to my troubles I was having with the truck i just purchased and responding very promptly on getting it scheduled and fixed. Extremely educated in his customer service well done!!! 5 stars for sure for this young man.
EDGAR SORIA
2/12/2026
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
PRESCOTT VALLEY, AZ
Joseph I|2024 GMC Canyon
Confirmed Service Customer
2/16/2026
Always quick while I wait kept informed during and after service is complete and always provide some discount services. Pleased with Service department personnel and service.
LARISSA AVITIA
2/17/2026
Joseph, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PRESCOTT VALLEY, AZ
Grant K|2007 GMC Sierra
Confirmed Service Customer
12/13/2025
Tom has always been great to deal with! He treats me like a friend and not just another customer!
12/14/2025
We're happy you found our staff to be so supportive during your experience here at Findlay GMC Prescott. We look forward to your next visit! Take care!
DEWEY, AZ
Kim K|2020 GMC Terrain
Confirmed Service Customer
12/31/2025
Na
1/1/2026
Kim, thank you for the four star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CHINO VALLEY, AZ
Mike H|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
1/22/2026
As always these guys ROCK! Great service, great communication, great personal.
1/23/2026
Mike, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
PRESCOTT, AZ
Carey B|2026 GMC Terrain
Confirmed Sales Customer
1/22/2026
Everyone was so nice and so helpful. I would recommend your dealership.
JACE TIBI
1/23/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PRESCOTT, AZ
Steve B|2024 GMC Canyon
Confirmed Service Customer
1/26/2026
I like the staff and the small town feeling of the service dept. here compared to newer larger dealerships
1/26/2026
Steve, we're happy you found our staff to be so supportive during your experience here at Findlay GMC Prescott. If you have any further questions, please give us a call. We're always happy to help!
PRESCOTT, AZ
Robert G|2026 GMC Sierra 1500
Confirmed Sales Customer
1/26/2026
Mr T and Jace were awesum to work with during our purchase. The whole team introduced them selves during our visits. Very happy with our purchase as its been 25 years since I owned my last GM truck.
TERRANCE MOHR
1/27/2026
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
PRESCOTT VALLEY, AZ
JOHN F|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
2/2/2026
Lowell and Teresa were great in sales.
TERESA ALTAMIRANO
2/5/2026
John, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PRESCOTT, AZ
Patricia H|2017 GMC Canyon
Confirmed Service Customer
2/22/2026
always great
LARISSA AVITIA
2/22/2026
Patricia, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
CHINO VALLEY, AZ
Lynn V|2023 GMC Sierra 2500 HD
Confirmed Service Customer
3/9/2026
Larissa was very helpful and kept me informed.
3/10/2026
Lynn, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
NEPHI, UT
Teresa A|2025 Buick Envision
Confirmed Service Customer
12/19/2025
Great service experience every time. Cody is always amazing, professional, and a pleasure to work with.
12/22/2025
Teresa, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
PRESCOTT VALLEY, AZ
Harold P|2019 GMC Yukon
Confirmed Service Customer
12/23/2025
very fast and on time service done
12/24/2025
Harold, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
CHINO VALLEY, AZ
Natalie W|2026 GMC Terrain
Confirmed Service Customer
1/7/2026
Friendly staff. However, I had an early morning appointment and there was no coffee yet.
1/7/2026
Natalie, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
PRESCOTT, AZ
Justin F|2023 GMC Sierra 1500
Confirmed Service Customer
1/7/2026
Had my oil change and tire rotation done. My appointment was at 9:00 and they were done by 9:40. Fast and professional. Thank you.
1/7/2026
Justin, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
DEWEY, AZ
James C|2017 Buick Encore
Confirmed Service Customer
2/11/2026
Troy kept us up to date with the progress of the service and cost. After he checked on a rattle noise we heard, he and the mechanic found a strut was bad, and not safe to drive until it was repaired.
TROY BLOOMER
2/13/2026
James, we're happy you found our staff to be so supportive during your experience here at Findlay GMC Prescott. If you're ever in need of more help, please let us know!
PRESCOTT VALLEY, AZ
Terry S|2026 GMC Sierra 3500 HD
Confirmed Sales Customer
3/4/2026
Gary was very good without being pushy
GARY TWOMBLEY
3/7/2026
Terry, we're happy you found our staff to be so supportive during your experience here at Findlay GMC Prescott. If you have any further questions, please don't hesitate to reach out!
RAWLINS, WY
Steven H|2018 Buick Encore
Confirmed Service Customer
3/20/2026
Very good workmanship with the repair. Tania at the customer service desk was very thorough and efficient and great to work with and kept me informed on the progress. The interior cleaning of my vehicle was much appreciated and above my expectations. I will definitely use your facilities the next time my wife crashes her car.
3/21/2026
Steven, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
PRESCOTT, AZ
Janice P|2018 Buick Envision
Confirmed Service Customer
3/20/2026
Always helpful. Friendly and do the work promptly
3/21/2026
We're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!
PRESCOTT, AZ
Greg L|2026 GMC Acadia
Confirmed Service Customer
2/20/2026
I really liked the email I got with diagnostic results and the video from the service technician
LARISSA AVITIA
2/23/2026
Greg, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PRESCOTT VALLEY, AZ
Kenny B|2011 Chevrolet Silverado
Confirmed Service Customer
2/20/2026
The service reps are great to work with. I got my truck repaired quickly once diagnosed.
TROY BLOOMER
2/23/2026
Kenny, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
MESA, AZ
Michelle W|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
2/26/2026
Always friendly and welcoming! I have been using the service center here for over 6 years and is my service center of choice!
TROY BLOOMER
2/28/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PRESCOTT VALLEY, AZ
Robert M|2024 GMC Sierra 1500
Confirmed Service Customer
2/26/2026
Everything went smoothly as expected.
TROY BLOOMER
2/28/2026
Robert, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PRESCOTT, AZ
Jeremy V|2025 GMC Sierra 1500
Confirmed Sales Customer
3/4/2026
It was very simple and easy
DALE MONTGOMERY
3/6/2026
Thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!
PRESCOTT VALLEY, AZ
John S|2024 Buick Encore GX
Confirmed Service Customer
3/6/2026
What was suppose to be 2 hours took 5.
3/7/2026
John, we regret to hear that your experience with us was not a more positive one. If you are willing to give us another chance, please contact us at (928) 778-7350 so we can understand your situation better in order to try and turn your experience around. Thank you, Findlay GMC Prescott
CHINO VALLEY, AZ
Lorrie P|2024 GMC Terrain
Confirmed Service Customer
4/3/2026
People I dealt with always very helpful and friendly
LARISSA AVITIA
4/9/2026
Lorrie, thank you for your kind review; we are happy to pass along your comments to the team here at Findlay GMC Prescott - Service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PRESCOTT VALLEY, AZ
NAOMI C|2026 GMC Yukon XL 1500
Confirmed Sales Customer
4/20/2026
Lowell did amazing on ordering our Yukon and helped out with the add ons we did. He was always informing us about when it was started and finished being built Thank you for all what you did we love our new Yukon
LOWELL HUNDT
4/21/2026
We're happy you found our staff to be so supportive during your experience here at Findlay GMC Prescott. Please don't hesitate to reach out if there's anything additional we can do for you.
CHINO VALLEY, AZ
Michael M|2023 GMC Sierra 1500
Confirmed Service Customer
1/30/2026
Prompt service and friendly folks.
PRESCOTT, AZ
Joe A|2023 GMC Acadia
Confirmed Service Customer
2/11/2026
All expectations were met
LARISSA AVITIA
2/13/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PRESCOTT, AZ
Robert M|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
2/19/2026
never have anything worked on there again
Cody McKinnon
2/21/2026
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (928) 445-7350 to discuss your concerns, as your satisfaction is of utmost importance to us.
CHINO VALLEY, AZ
Nina G|2025 Buick Envista
Confirmed Service Customer
3/5/2026
GREAT STAFF
3/7/2026
Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.
MAYER, AZ
Julie H|2018 Buick Encore
Confirmed Service Customer
3/7/2026
Brian, the service manager took my call on a late Friday afternoon...I had just moved to the area. My car was leaking some red stuff. He was so kind and got me in the next day. Tyler was very kind, worked with my warranty company and got the issue taken care of. Very grateful.
3/9/2026
Julie, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
PRESCOTT, AZ
Steven M|2026 GMC Terrain
Confirmed Sales Customer
3/16/2026
Every employee we encountered, and I do mean EVERY employee, was professional knowledgeable, kind and customer service oriented. We will refer friends and family. We are elderly and have bought MANY vehicles over the years. This was, by far the best experience we have ever had.
GARY TWOMBLEY
3/17/2026
Steven, we are so happy to read such a great review about Findlay GMC Prescott! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RIMROCK, AZ
Jessica G|2026 GMC Sierra 1500
Confirmed Sales Customer
3/18/2026
no pressure to buy. Very easy going experience
LOWELL HUNDT
3/19/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PRESCOTT, AZ
Leroy B|2026 GMC Canyon
Confirmed Sales Customer
3/30/2026
Great dealership to deal with
RAPID CITY, SD
John B|2015 GMC Yukon
Confirmed Service Customer
4/20/2026
Always a pleasure to have my service work completed at Findlay.
Cody McKinnon
4/21/2026
John, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BIG PINEY, WY
ROGER P|2026 GMC Sierra 1500
Confirmed Sales Customer
2/27/2026
Fast and easy delivery
BRANDEN STUHAN
3/1/2026
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
YARNELL, AZ
John F|2026 GMC Sierra 2500 HD
Confirmed Service Customer
3/2/2026
Took my truck back right away. Truck was completed in a reasonable time and the people were very polite.
3/4/2026
John, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please don't hesitate to reach out!
PRESCOTT, AZ
Lucille Z|2026 GMC Terrain
Confirmed Service Customer
3/2/2026
We worked with Tania and she was wonderful to work with. She kept us informed an about the progress, not only with the car, but with the insurance company. It took a few weeks, but my car is just like new!!!!
3/5/2026
We're happy you found our staff to be so supportive during your experience here at Findlay GMC Prescott. If you have any further questions, please give us a call. We're always happy to help!
PRESCOTT VALLEY, AZ
Ben L|2025 GMC Sierra 3500 HD
Confirmed Service Customer
3/2/2026
Our counter person Larissa was great explained everything very well
3/5/2026
Ben, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
ASHFORK, AZ
Mitchell H|2022 GMC Yukon XL
Confirmed Service Customer
3/4/2026
Excellent Customer Service.I am very pleased.
3/6/2026
Mitchell, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!
PRESCOTT VALLEY, AZ
John L|2025 GMC Sierra 1500
Confirmed Service Customer
3/24/2026
Service procedures were completed in little over an hour. Staff was professional and friendly.
3/26/2026
John, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PRESCOTT, AZ
Stephen J|2023 Buick Enclave
Confirmed Service Customer
4/21/2026
Items attended to timely, friendly and transporation rides back and forth to the dealership. We have been using them for 13 years for servicing out vehicle.
Cody McKinnon
4/22/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PRESCOTT, AZ
BENJAMIN H|2026 GMC Yukon
Confirmed Sales Customer
4/27/2026
Dale was very helpful and had alot of insite, which made our purchasing very smooth and easy
YUMA, AZ
JERRY R|2026 GMC Terrain
Confirmed Sales Customer
4/27/2026
Shane and Theresa and the whole team were phenomenal! They were extremely helpful and personable through what could be a stressful process. They are an asset to your company.
CHINO VALLEY, AZ
Spencer M|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
12/30/2025
Service writer Cody was great.
12/30/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!
PAULDEN, AZ
Michael G|2022 GMC 2500HD Sierra
Confirmed Service Customer
12/30/2025
Great job
12/30/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
PRESCOTT VALLEY, AZ
Mickey Q|2017 Buick Encore
Confirmed Service Customer
1/7/2026
Edgar was extremely kind and helpful. I thought I had a more severe problem than it actually was. Fixed me up!
1/8/2026
Mickey, we're happy you found our staff to be so supportive during your experience here at Findlay GMC Prescott. We are always more than happy to assist you if anything else comes up. Take care!
PRESCOTT, AZ
DARA N|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
2/11/2026
Jace was more than accommodating and able to provide answers to all our questions. We would highly recommend this dealership and salesperson to anyone looking for a GMC pickup. This is not the first vehicle that we have purchased from Findlay and certainly won't be the last.
JACE TIBI
2/13/2026
Dara, thanks for highlighting our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
KIRKLAND, AZ
AUSTIN B|2026 GMC Acadia
Confirmed Sales Customer
4/5/2026
We purchased a 2026 Acadia, and Lowell knocked it out of the park with his customer service. He has reached out twice now after the purchase just to see how things are going. Most people want the sale. Lowell was about the experience with the customer. Very laid back, not a vulture salesman. He made this experience absolutely amazing, and couldn’t be happier!
LOWELL HUNDT
4/7/2026
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PRESCOTT VALLEY, AZ
NICOLE V|2026 GMC Canyon
Confirmed Sales Customer
4/28/2026
This is the best experience i've ever had at a car dealership. Findlay GMC staff was amazing. Everyone really went out of their way to help me and my family out. Teresa was amazing. We were in a bad situation and she bent over backwards to help ease our minds, and make everything a better experience. She stayed late and came in early to assure we were taken care of. Andrew also stayed late to help us with our financing options and application. Cimeron came in on her day off to help our family complete our financing. And everyone was so friendly and helped entertain the kids with popcorn and activities, while we figured everything out. Thank you to everyone who helped get us back home to CA.
TERESA ALTAMIRANO
4/29/2026
Nicole, thank you for your kind review; we are happy to pass along your comments to the team here at Findlay GMC Prescott! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CHULA VISTA, CA
Darrel D|2023 GMC Canyon
Confirmed Service Customer
2/12/2026
Service writer Troy was amazing, very helpful and knowledgeable. Not to mention very personable. We would recommend him to anyone
TROY BLOOMER
2/14/2026
Darrel, we're happy to hear you had such a positive experience with Troy! Thanks for the recommendation, and have an amazing day!
CAMP VERDE, AZ
BIBIANA L|2026 GMC Terrain
Confirmed Sales Customer
2/19/2026
excellent service
TERRANCE MOHR
2/23/2026
We really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!
PRESCOTT VALLEY, AZ
Sharon S|2026 GMC Acadia
Confirmed Sales Customer
3/2/2026
Our salesman Lowell Hundt, was very patient in explaining all the technology in the vehicle and other features included on the vehicle. It was a very pleasant experience at this dealership from all involved in this purchase. Salesman, Sales Manager and Finance all did a great job.
LOWELL HUNDT
3/4/2026
Sharon, thank you for your kind review; we are happy to pass along your comments to the team here at Findlay GMC Prescott! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PRESCOTT, AZ
Stephen C|2025 GMC Sierra 2500 HD
Confirmed Service Customer
3/30/2026
IT WAS A PLEASURE WORKING WITH JASON MANAGER OF THE COLLISION REPAIR DEPARTMENT. HIS COMMUNICATIONS WAS EXCELLENT. THANKS
PRESCOTT, AZ
Stephen M|2019 Buick Enclave
Confirmed Service Customer
4/6/2026
My car was ready faster than I expected and the agent went out of her way to help me connect my phone to CarPlay.
LARISSA AVITIA
4/8/2026
Stephen, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PRESCOTT, AZ
Richard B|2018 Buick Encore
Confirmed Service Customer
4/8/2026
Cody took care of a problem I had with my car and got it repaired in a timely manner.
Cody McKinnon
4/13/2026
Richard, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
PRESCOTT, AZ
BENJAMIN D|2026 GMC Canyon
Confirmed Sales Customer
4/15/2026
Mike my salesman was great throughout the process. He was knowledgeable and helpful. Also the whole team was great. Thank you
TERRANCE MOHR
4/16/2026
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
PRESCOTT, AZ
Gary S|2015 Chevrolet 3500HD Silverado
Confirmed Service Customer
4/24/2026
Edgar was awesome and very helpful
EDGAR SORIA
4/25/2026
Gary, thank you for your kind words and this wonderful review!
DEWEY, AZ
Thomas P|2023 GMC Savana Cargo Van
Confirmed Service Customer
4/29/2026
Cody handled the whole process as one would expect.The van was dropped off a loaner was picked up. The van completed when promised. The transmission seems to function as normal.I will continue to monitor it.To date excellent thank you!
Cody McKinnon
4/30/2026
Thomas, We appreciate your honest feedback, as we are always looking for ways to improve. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PRESCOTT, AZ
Franceny G|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
3/27/2026
Amazing
3/30/2026
Thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.
PRESCOTT VALLEY, AZ
Randy J|2021 Buick Envision
Confirmed Service Customer
4/6/2026
Tom the service Tech was excellent, and all work was done as requested, on time and with a great attitude
BRIAN ROOS
4/7/2026
We're happy you found our staff to be so supportive during your experience here at Findlay GMC Prescott. Please don't hesitate to reach out if there's anything additional we can do for you.
PRESCOTT, AZ
ANTHEA B|2026 GMC Terrain
Confirmed Sales Customer
4/30/2026
It was aw
TERESA ALTAMIRANO
5/1/2026
We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
BAGDAD, AZ
Donald T|2026 GMC Terrain
Confirmed Service Customer
5/4/2026
Service was fast to the point.
THOMAS SCHOENBERGER
5/5/2026
We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
MAYER, AZ
JAMES M|2025 GMC Sierra 1500
Confirmed Sales Customer
5/4/2026
Lowell was knowledgeable and pleasant to deal with
LOWELL HUNDT
5/5/2026
We're glad to hear you found Lowell was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
CHINO VALLEY, AZ
Ken H|2018 GMC Acadia
Confirmed Service Customer
5/4/2026
Been a Findley customer for several years now, I have always had great service, great customer service agents, ( Cody Mckinnon,). Techs know their trade, I really appreciate this great service to me and our GMC Acadia.
Cody McKinnon
5/5/2026
We're happy you found our staff to be so supportive during your experience here at Findlay GMC Prescott. Please don't hesitate to reach out if there's anything additional we can do for you.
DEWEY, AZ
Kimberly P|2024 GMC Canyon
Confirmed Service Customer
5/4/2026
Quick and efficient
Cody McKinnon
5/14/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PAULDEN, AZ
Benjamin D|2026 GMC Canyon
Confirmed Service Customer
5/9/2026
Cody took care of my issues. His customer care is excellent. Thank you Cody
Cody McKinnon
5/10/2026
Benjamin, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!
PRESCOTT, AZ
Marcia L|2026 GMC Canyon
Confirmed Service Customer
5/9/2026
Friendly, experienced, and the work was done quicker than expected.
TROY BLOOMER
5/10/2026
We're glad everything was completed quickly and to your satisfaction! We can't wait to see you again, have a great day.
PRESCOTT, AZ
Jerry C|2017 Chevrolet Equinox
Confirmed Service Customer
3/17/2026
Had rear brakes replaced job was done in a timely matter and price was good I have all my service done at Findley's
3/18/2026
Jerry, we are so happy to read such a great review about Findlay GMC Prescott! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PRESCOTT, AZ
Spencer M|2024 GMC Canyon
Confirmed Service Customer
3/31/2026
My experience at findlay GMC was great. I cant thank the collision center as well as service advisor Cody enough for the service They provided. I will continue to do service with this department.
4/1/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PAULDEN, AZ
Carl J|2018 GMC Acadia
Confirmed Service Customer
4/1/2026
Car looks great everything is working and it was done 4 days early then they quoted.
VINCENT A
4/9/2026
Carl, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!
PRESCOTT VALLEY, AZ
EDWARD K|2026 GMC Yukon XL 1500
Confirmed Sales Customer
4/17/2026
Professional, very informative and not pushy. It was a great experience and Lowell was a wonderful helpful salesman. From beginning to end a great experience and we have a beautiful new car!
LOWELL HUNDT
4/18/2026
Edward, we are very happy to have provided you with such a positive experience! We are more than happy to assist you if anything else comes up. Take care!
CHINO VALLEY, AZ
David S|2022 GMC 1500 Sierra
Confirmed Service Customer
5/1/2026
Got me in and out in an hr. Didn't upsell me things I didn't need
Cody McKinnon
5/2/2026
David, we're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!
DEWEY, AZ
Brian E|2024 GMC Sierra 2500 HD
Confirmed Service Customer
5/14/2026
Cody is always great
Cody McKinnon
5/14/2026
Brian, we're happy you found our staff to be so supportive during your experience here at Findlay GMC Prescott. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PRESCOTT VALLEY, AZ
Kenny B|2011 Chevrolet Silverado
Confirmed Service Customer
5/14/2026
My experience was great.
TROY BLOOMER
5/14/2026
Vernon, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
MESA, AZ
Steve D|2020 GMC 1500 Sierra
Confirmed Service Customer
5/20/2026
Diagnosed a difficult brake issue and then got it fixed for a reasonable price. Service at Findlay GMC has always been good and reliable. Communication was also excellent. Once they figured out what the problem was, they were kept in touch every step of the way. Cody, my service manager, did a fantastic job. My tech, whose name I don't know, is also great. "I don't want to release this vehicle until I'm sure the brakes are going to work right." Great team - Great work!
Cody McKinnon
5/21/2026
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
PRESCOTT, AZ
Nathan C|2011 GMC Acadia
Confirmed Service Customer
5/4/2026
Service writer Tom was excellent in handling my needs and concerns. The Technician Nate did a great job replacing the parts on my truck and keeping it clean. Thanks Findlay GMC
THOMAS SCHOENBERGER
5/5/2026
Nathan, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CHINO VALLEY, AZ
Richard A|2025 GMC Sierra 1500
Confirmed Service Customer
5/4/2026
They was polite and apologized for it takin longer than expected which wasn't that long
Cody McKinnon
5/14/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
BAGDAD, AZ
Benjamin M|2024 Buick Envista
Confirmed Service Customer
5/10/2026
Always great
Cody McKinnon
5/11/2026
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
COTTONWOOD, AZ
Roberta C|2026 GMC Terrain
Confirmed Service Customer
5/20/2026
Easy appointment, excellent service. A+
TROY BLOOMER
5/21/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PRESCOTT, AZ
Guion L|2024 GMC Sierra 1500
Confirmed Service Customer
5/22/2026
Very polite
EDGAR SORIA
5/23/2026
Guion, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
PRESCOTT VALLEY, AZ
Harry C|2025 GMC Yukon XL 1500
Confirmed Service Customer
5/27/2026
My 2025 yukon xl went n for 15k mile maint. I got the vehicle back and the steering wheel was turned to the right not centered and the vehicle pulled to the left while driving. The vehicle drove straight and the steering wheel was centered before the service appt. Took the vehicle back the steering wheel is now centered with slight pull to the right which is livable. The vehicle now gives me an error saying front collision detection unavailable which I assume from past mechanic experience is most likely from the alignment and the steering angle sensor needing recalibration. However I noticed oil in my driveway so I looked under and there was oil coming from the oil filter. I found that the oil filter could be turned freely and so I tightened it to get it to stop leaking. I will never go back to Findlay GMC in Prescott AZ again.
THOMAS SCHOENBERGER
5/28/2026
We regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (928) 778-7350 so we can make your experience a positive one.
prescott, AZ
Vincent A|2024 GMC Terrain
Confirmed Service Customer
6/3/2026
Quick and hassle free oil change.
EDGAR SORIA
6/4/2026
Vincent, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CHINO VALLEY, AZ
John F|2007 Chevrolet Colorado
Confirmed Service Customer
3/2/2026
After my new (used) car purchase, I noticed a rattle coming from the front passenger seat. Brought it in and within minutes they figured out it was just the seatbelt vibrating against the pillar. Thanks Findlay! They also helped with dead battery replacement on the spot for another family vehicle. Great service!
3/4/2026
John, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
PRESCOTT, AZ
Janet W|2021 GMC Acadia
Confirmed Service Customer
5/12/2026
Quick and courteous service.
TROY BLOOMER
5/14/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
DEWEY, AZ
Clifford D|2016 GMC Yukon XL
Confirmed Service Customer
5/17/2026
Cody, my service advisor, as well as the rest of the team were extremely helpful, knowledgeable and very courteous. Everything was handled with the upmost care and professionalism. I will be a returning customer for years to come.
Cody McKinnon
5/22/2026
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
1, AZ
Joseph B|2020 GMC 1500 Sierra
Confirmed Service Customer
5/20/2026
Always a Pleasure working with Troy. I feel bad that he has to deal with a shit product that GMC is producing at this time. This American company should be ashamed of itself for thinking they can make their loyal customers junk and not give a damn what it cost hard working Americans. If you're buying your first NEW Car don't buy a GMC as you will be disappointed.
TROY BLOOMER
5/21/2026
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
PRESCOTT VALLEY, AZ
TIMOTHY W|2026 GMC Sierra 1500
Confirmed Sales Customer
5/20/2026
This was the best experience I have had with any dealership!
TERRANCE MOHR
5/21/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
RIMROCK, AZ
LINDA G|2026 GMC Acadia
Confirmed Sales Customer
6/4/2026
Manager was quick. They provided a fair deal then did what they promised. Easy to work with.
SHANE QUEZADA
6/5/2026
We are so happy to read such a great review about Findlay GMC Prescott! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PEORIA, AZ
Bill F|2021 Chevrolet Colorado
Confirmed Service Customer
6/4/2026
Prompt courteous service.
ADAM PEAKMAN
6/6/2026
Bill, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
PRESCOTT, AZ
GREGORY W|2026 GMC Sierra 1500
Confirmed Sales Customer
7/5/2026
It was a very pleasant experience. Lowell made it super smooth. I was in and out in no time. The sales manager and the finance gal were great also.
LOWELL HUNDT
7/7/2026
Gregory, we're happy you found our staff to be so supportive during your experience here at Findlay GMC Prescott. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
QUEEN CREEK, AZ
Christy D|2022 GMC 1500 Sierra
Confirmed Service Customer
6/15/2026
Great service always very friendly and helpful.
Cody McKinnon
6/16/2026
Christy, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
CHINO VALLEY, AZ
Carla D|2026 GMC Sierra 1500
Confirmed Service Customer
6/23/2026
Oil change was fast and my customer care rep was friendly and explained everything to me.
ADAM PEAKMAN
6/24/2026
Carla, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PRESCOTT, AZ
Patsy L|2022 GMC 1500 Sierra
Confirmed Service Customer
6/23/2026
I had an appointment for 9:00 on 6/17 and they did not look at my truck until 6/18
Cody McKinnon
6/24/2026
Patsy, we are disappointed to hear that you did not have a more positive experience with us at Findlay GMC Prescott. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
PRESCOTT, AZ
RONALD R|2026 GMC Canyon
Confirmed Sales Customer
7/2/2026
The salesman Mike/ Mr T was very knolagible wich made the buy easy I will defiantly be doing business with Findlay and Mike again
TERRANCE MOHR
7/4/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
DES MOINES, IA
Charles M|2025 GMC Sierra 2500 HD
Confirmed Service Customer
7/7/2026
Service is always great when I'm there. Cody is an excellent service advisor. Very knowledgeable and keeps me notified of the progress of my service.
Cody McKinnon
7/8/2026
We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
KIRKLAND, AZ
Joseph L|2026 GMC Canyon
Confirmed Service Customer
7/7/2026
Helpful and speedy service
ADAM PEAKMAN
7/8/2026
Joseph, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
RIMROCK, AZ
CHERYL T|2026 GMC Canyon
Confirmed Sales Customer
7/13/2026
It was easy to deal with Findlay GMC. No hassle, found a vehicle I wanted and terms i can live with. My sales Consultant, Jace, just wanted to make sure I got the car i wanted
JACE TIBI
7/14/2026
Cheryl, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
PRESCOTT VALLEY, AZ
Stephanie W|2025 GMC Yukon
Confirmed Service Customer
7/19/2026
The staff was very kind and took care of my car quickly.
ADAM PEAKMAN
7/20/2026
Stephanie, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please don't hesitate to reach out!
PRESCOTT, AZ
Harold E|2019 GMC Yukon
Confirmed Service Customer
5/6/2026
Cody was great to work with. service was fast.
Cody McKinnon
5/7/2026
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
CHINO VALLEY, AZ
Ken H|2018 GMC Acadia
Confirmed Service Customer
5/13/2026
Findlay continually impresses me on their timely, professional and courteous service. The service personnel ( I deal w/ Cody Mckinnon) are always outgoing to help me on my safe journey. Thank you. Ken Haynes
Cody McKinnon
5/14/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DEWEY, AZ
ANDREW S|2026 GMC Canyon
Confirmed Sales Customer
6/1/2026
Had a great experience working with Jace. Made the whole process easy and took care of whatever was needed to make the deal happen. Will definitely be working with him again in the future and will be sending anyone else looking at cars to go talk to him first!
JACE TIBI
6/3/2026
Andrew, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
PRESCOTT, AZ
TRINH P|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
6/23/2026
My GMC Experience “I’ve been very happy with my GMC so far. The truck is powerful, comfortable, and has plenty of space for my family. The ride is smooth, and I feel very safe driving it, especially on long trips. One of my favorite things about this truck is how roomy and comfortable it is for both adults and kids. It also handles very well for a larger vehicle and has many helpful features that make driving easier. Overall, my GMC has been a great investment for my family. It’s reliable, practical, and perfect for road trips and everyday use. I look forward to making many more memories with it. Thank you, GMC!” ❤️🚛 ⭐⭐⭐⭐⭐ 5/5 Highly recommended!
JACE TIBI
6/25/2026
We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
PRESCOTT, AZ
Tom H|2024 GMC Sierra 1500
Confirmed Service Customer
7/1/2026
fast service-able to book appt same day
TROY BLOOMER
7/2/2026
Tom, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
PRESCOTT, AZ
PHILLIP H|2026 GMC Canyon
Confirmed Sales Customer
7/1/2026
OUR SALESMAN JACOB TIBI WAS PERSONABLE AND RESPECTFUL. THE BUILDING WAS MODERN AND CLEAN. ALL STAFF WERE PROFESSIONAL AND WE WERE GREETED WHEN WE ENTERED THE BUILDING. THE TRANSACTION WAS SMOOTH AND EXPLAINED WELL.
JACE TIBI
7/2/2026
Phillip, we're happy you found our staff to be so supportive during your experience here at Findlay GMC Prescott. We hope you have a great day!
PRESCOTT VALLEY, AZ
Cody M|2013 Chevrolet Equinox
Confirmed Service Customer
7/22/2026
The service department was amazing and took care of my vehicle well.
Cody McKinnon
7/24/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
NEW RIVER, AZ
Angel G|2026 GMC Sierra 1500
Confirmed Service Customer
6/1/2026
Great would buy again.
VINCENT A
6/3/2026
Angel, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
CHINO VALLEY, AZ
James E|2024 GMC Sierra 2500 HD
Confirmed Service Customer
6/1/2026
Tom in the service department is a credit to your dealership. Knowledgeable, positive, friendly and helpful. It’s a pleasure to do business and will return for service. Thanks Tom
THOMAS SCHOENBERGER
6/3/2026
James, we're happy you found our staff to be so supportive during your experience here at Findlay GMC Prescott. If you have any further questions, please don't hesitate to reach out!
PRESCOTT VALLEY, AZ
Mickey Q|2017 Buick Encore
Confirmed Service Customer
6/16/2026
Cody is the best! Very kind and helpful.
Cody McKinnon
6/17/2026
We are glad we could help! If you have any further questions, please don't hesitate to reach out!
PRESCOTT, AZ
JAMES R|2026 GMC Sierra 1500
Confirmed Sales Customer
6/22/2026
Since we were from out of town, Jace made the process real easy. All the mangers made us feel comfortable, the process was quick and we were in and out in a reasonable amount of time. Jace went over the truck in detail.
JACE TIBI
6/23/2026
James, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Findlay GMC Prescott. Feel free to reach out to us if you need anything. Have a wonderful day.
TOPOCK, AZ
Keith B|2026 GMC Sierra 1500
Confirmed Service Customer
7/11/2026
It was good
TROY BLOOMER
7/13/2026
Keith, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PRESCOTT, AZ
Gary G|2023 GMC Sierra 1500
Confirmed Service Customer
7/29/2026
Service / Technicians were excellent, from arrival to departure! Friendly, courteous, informative.
TROY BLOOMER
7/31/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PRESCOTT VALLEY, AZ
Marissa H|2023 GMC Acadia
Confirmed Service Customer
7/29/2026
Adam was great he actually listened to me where others have dismissed my concerns multiple times in the past.
ADAM PEAKMAN
7/31/2026
Marissa, we're happy you found our staff to be so supportive during your experience here at Findlay GMC Prescott. Please let us know if there is anything else we can do for you; we are more than happy to help!
PRESCOTT VALLEY, AZ
RODD M|2026 GMC Sierra 1500
Confirmed Sales Customer
8/2/2026
They put in extra effort to find the exact vehicle I was looking for and did a dealer trade.
DALE MONTGOMERY
8/4/2026
We appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know!
PRESCOTT, AZ
Rick B|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
8/5/2026
great
VINCENT A
8/6/2026
Rick, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
PRESCOTT, AZ
Paul A|2023 GMC Sierra 1500
Confirmed Service Customer
5/2/2026
What I'm impressed with is how well the service dept. Treats me, it's like I'm a member of the family.
Cody McKinnon
5/14/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
DEWEY, AZ
William A|2020 GMC Acadia
Confirmed Service Customer
5/2/2026
Fast reliable service.
TROY BLOOMER
5/3/2026
William, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
PRESCOTT VALLEY, AZ
Tom P|2024 GMC Canyon
Confirmed Service Customer
6/15/2026
Adam is great! Polite, Attentive and knowledgeable.
ADAM PEAKMAN
6/15/2026
Tom, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
PRESCOTT, AZ
William P|2025 GMC Sierra 1500
Confirmed Service Customer
6/15/2026
Communicated well. Understood my requests. Friendly. Helpful.
TROY BLOOMER
6/15/2026
We're so happy we were able to help you out! If you have any further questions, please don't hesitate to reach out!
PRESCOTT, AZ
Roseann O|2023 Buick Envision
Confirmed Service Customer
6/23/2026
Everyone was professional and the job well done.
ADAM PEAKMAN
6/24/2026
Roseann, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
PRESCOTT VALLEY, AZ
Jerry C|2017 Chevrolet Equinox
Confirmed Service Customer
6/29/2026
The service that was done to my car was done in a timely matter in less then an hour
ADAM PEAKMAN
7/1/2026
Jerry, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!
PRESCOTT, AZ
Bryan T|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
6/29/2026
I was late for my appt and they finished early. they called to notify me at every step of the way.
TROY BLOOMER
7/1/2026
Bryan, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
BOX ELDER, SD
Nancy M|2025 GMC Sierra 1500
Confirmed Service Customer
7/23/2026
Very courteous and professional
ADAM PEAKMAN
7/25/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
MAYER, AZ
Jessica S|2022 GMC 1500 Sierra
Confirmed Service Customer
8/8/2026
Great price and service
Cody McKinnon
8/10/2026
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
CHINO VALLEY, AZ
Kenneth F|2021 GMC Canyon
Confirmed Service Customer
8/8/2026
The team you have is very accommodating and do a great job.
ADAM PEAKMAN
8/10/2026
Kenneth, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ASH FORK, AZ
Adam P|2018 Chevrolet Trax
Confirmed Service Customer
7/17/2026
Absolutely fantastic.
EDGAR SIMENTAL
7/18/2026
Adam, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
DEWEY, AZ
William S|2020 GMC Acadia
Confirmed Service Customer
7/27/2026
Wonderful customer service
ADAM PEAKMAN
7/28/2026
We're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
CHINO VALLEY, AZ
Timothy L|2024 GMC Sierra 2500 HD
Confirmed Service Customer
7/27/2026
Service was completed in a timely manner. Employees were respectful and informative answering questions.
Cody McKinnon
7/28/2026
Timothy, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
PRESCOTT VALLEY, AZ
Steven L|2020 GMC 1500 Sierra
Confirmed Service Customer
7/27/2026
Cody was my service manager. He did a good job shepherding my truck thru the process of repairing the water pump and servicing. The work was done on time and the truck is now working properly. Good job.
Cody McKinnon
7/28/2026
Steven, thank you for your kind review; we are happy to pass along your comments to the team here at Findlay GMC Prescott! Feel free to reach out to us if you need anything. Have a wonderful day.
PRESCOTT, AZ
Ken H|2018 GMC Acadia
Confirmed Service Customer
7/27/2026
Findlay GMC service dept continues to be excellent. From the service techs, the mechanics, to the mgmt. The waiting area is always clean. I cannot say enough of service tech Cody McKinnon. He always is very respectful, courteous and knowledgeable. Thank you Findlay GMC. Ken Haynes 7/27/26
Cody McKinnon
7/28/2026
Ken, thanks for your praise and kind comments about our team. We sincerely value your business and look forward to your next visit!
DEWEY, AZ
CHARLES Z|2026 GMC Yukon
Confirmed Sales Customer
7/31/2026
Quick sale great customer service
SHANE QUEZADA
8/4/2026
Charles, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PRESCOTT VLY, AZ
Mitchell M|2024 GMC Sierra 1500
Confirmed Service Customer
7/31/2026
Awesome
TROY BLOOMER
8/4/2026
Mitchell, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
CHINO VALLEY, AZ
Eliane T|2025 Buick Encore GX
Confirmed Service Customer
8/12/2026
Very friendly and no extra cost it was great thank you will be back
TROY BLOOMER
8/13/2026
Eliane, thank you; we appreciate your feedback! We look forward to your next visit! Take care!
PRESCOTT, AZ
Eric S|2023 GMC Yukon XL 1500
Confirmed Service Customer
8/23/2026
While in for an oil change, I received a call to inform me that they couldn't rotate my tires because the tires need to be replaced. The problem I have with this is that I purchased my Yukon from Findlay GMC new, and it only has 24,000 miles. How is it possible that the tires only lasted 24,000 miles? All of my previous car that I purchased new lasted at least 60,000 miles. I drive the speed limit and take corners very slow... not a driver issue. When I went to pick up my Yukon, I stopped in the main showroom and talked to a manager. He didn't care. He even said that GM is likely using cheaper products on their vehicles because the cost of parts have gone up so much. That is a bit of a dumb thing to say. At one point, he was even a bit insulting toward me. Now that a few days have passed, I've concluded only a few possible things happened. 1. Your manager is correct in that GM is using lesser quality tires on the new cars. 2. The tires were swapped with used tires before I picked up the car. 3. There is something wrong with the car that is causing all 4 tires to wear significantly faster than normal. If I were the manager or owner of the dealership, I would be horrified by this situation. I would offer the customer new tires at 1/3 the price to reflect the difference from what the tires should have lasted. I will be getting new tires from a company that will back their tires such as Costco or Prescott Tire Pros. How dumb would I be to purchase tires from Findlay after this situation? Bottom line, I've been wronged and will not purchase my next car from Findlay. As to the service department, you have good people working there. They have always treated me with great respect. I used this opportunity to inform you about a bigger problem with Findlay.
PRESCOTT, AZ
BAILEY M|2026 GMC Acadia
Confirmed Sales Customer
5/28/2026
I was really worried about buying a car out of state and although the car had not been thoroughly detailed when I bought it, after arriving at home and finding whatever issues the car had, for example, wireless charger problems, and a non-functioning headlight, the customer service I received was very kind and helpful and made me feel like I was important to be taken care of. I worked with Lowell mainly, and he was very quick to respond and had a very well thought out answers for me and did everything he could to make sure my process of getting my car fixed and brand new again was as smooth as possible.
LOWELL HUNDT
5/29/2026
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GILL, CO
Kelly D|2024 GMC Sierra 2500 HD
Confirmed Service Customer
6/3/2026
Oil change completed on schedule
ADAM PEAKMAN
6/4/2026
Kelly, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PRESCOTT VALLEY, AZ
Ed M|2023 Buick Envision
Confirmed Service Customer
7/9/2026
All good.
Cody McKinnon
7/9/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PRESCOTT, AZ
John A|2026 GMC Sierra 2500 HD
Confirmed Service Customer
7/16/2026
Minor warranty work. Addressed both issues properly
VINCENT A
7/17/2026
We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
PRESCOTT, AZ
Russell D|2026 GMC Canyon
Confirmed Service Customer
7/16/2026
My vehicle has been in the shop 5 different times for the same problem. I went to pick it up and they didn’t fix the problem that they caused from trying to repair the original problem.
Cody McKinnon
7/17/2026
Russell, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (928) 778-7350 when you have a chance. Thank you, and we look forward to hearing from you.
CHINO VALLEY, AZ
Kenny B|2018 GMC 1500 Sierra
Confirmed Service Customer
8/13/2026
Great customer service.
Cody McKinnon
8/14/2026
Kenny, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
MESA, AZ
James S|2026 GMC Sierra 1500
Confirmed Service Customer
8/24/2026
Everything went well. I was told that there was an issue with my oil drain plug that the head of the bolt was rounded off from my previous service at your dealership. The plug was replaced at no charge. This is not a complaint I am actually very pleased with the honesty of my service writer and the issue was addressed, that is why I will continue to have my vehicle serviced at your dealership. Great customer service.
Cody McKinnon
8/25/2026
James, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ASHFORK, AZ
Stephanie A|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
5/14/2026
My service rep Edgar and another person that took some time to explain the oil consumption were fantastic. Always helpful and willing to take time to explain.
Cody McKinnon
5/17/2026
Stephanie, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
PRESCOTT, AZ
Alex E|2025 GMC Yukon
Confirmed Service Customer
5/22/2026
Great experience. Fast and friendly service!
TROY BLOOMER
5/24/2026
Alex, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PRESCOTT VALLEY, AZ
KACEY H|2026 GMC Terrain
Confirmed Sales Customer
6/1/2026
Great time- very intelligent salesmen and very happy with my purchase
GARY TWOMBLEY
6/3/2026
Kacey, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
PRESCOTT, AZ
John A|2026 GMC Sierra 2500 HD
Confirmed Service Customer
6/4/2026
Just an oil change and tire rotation but I was in an out in good time. Had my paperwork ready when I walked in the door. Nice touch.
ADAM PEAKMAN
6/4/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PRESCOTT, AZ
STEVEN S|2026 GMC Canyon
Confirmed Sales Customer
7/16/2026
The Sales person and the sales manager were completely transparent with the price and the cost of the vehicle. The finance folks were straightforward, and the process was very accommodating to my schedule.
JACE TIBI
7/17/2026
Steven, we want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GILBERT, AZ
Michael E|2025 GMC Yukon
Confirmed Service Customer
7/30/2026
Always friendly. Always prompt. Always efficient. Always Findlay.
TROY BLOOMER
8/1/2026
We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
PRESCOTT, AZ
STEPHEN Z|2026 GMC Canyon
Confirmed Sales Customer
8/3/2026
Shane was fantastic. No pressure, listened to what we were looking for, and helped make it happen. Very personable and felt like we made a new friend. Everyone else was pleasant, professional and knowledgeable. I’ll be back.
SHANE QUEZADA
8/5/2026
Stephen, we're happy you found our staff to be so supportive during your experience here at Findlay GMC Prescott. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GILBERT, AZ
Brian H|2026 GMC Sierra 1500
Confirmed Service Customer
8/4/2026
Troy was great and very helpful as always.
PRESCOTT, AZ
Jeffrey A|2026 GMC Canyon
Confirmed Sales Customer
9/23/2026
Excellent service and salesman.
TERRANCE MOHR
9/24/2026
Jeffrey, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
PRESCOTT, AZ
Eric D|2024 GMC Sierra 3500 HD
Confirmed Service Customer
7/23/2026
Answered all my questions Prompt service Fair price
Cody McKinnon
7/25/2026
Eric, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
PRESCOTT, AZ
Vincent A|2024 GMC Terrain
Confirmed Service Customer
8/5/2026
Fast and easy service experience, I was in and out before my promise time.
ADAM PEAKMAN
8/6/2026
Vincent, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CHINO VALLEY, AZ
Nancy D|2024 Buick Encore GX
Confirmed Service Customer
8/5/2026
Cody is reliable and efficient.
Cody McKinnon
8/6/2026
Nancy, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
PRESCOTT, AZ
Mindy G|2011 Chevrolet Silverado
Confirmed Service Customer
8/12/2026
Bought truck in for service and everything was done but they found something wrong and waiting on the parts to come in to be fixed.
Cody McKinnon
8/13/2026
Mindy, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SELIGMAN, AZ
Nina M|2025 Buick Envista
Confirmed Service Customer
9/18/2026
Best service ever
Cody McKinnon
9/20/2026
Nina, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MAYER, AZ
Daena R|2025 GMC Yukon XL 1500
Confirmed Service Customer
8/24/2026
I had a wonderful experience from start to finish. Cody went above and beyond to help me through a situation I never could have managed on my own. He is consistently supportive, genuinely ready to help, and delivers top-tier service every single time. His professionalism and willingness to go the extra mile made all the difference. I will absolutely be back any time I need anything related to my car, and I can't recommend him highly enough, and not only Cody, but the entire team there is amazing.
Cody McKinnon
8/25/2026
Daena, thank you for your kind review; we are happy to pass along your comments to the team here at Findlay GMC Prescott! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PRESCOTT VALLEY, AZ
Shannon D|2022 Buick Encore GX
Confirmed Service Customer
9/29/2026
Cody and the crew did an awesome job and made sure everything went smoothly. I appreciated the help and the explanation of each topic or issue that was brought up.
Cody McKinnon
10/3/2026
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
CHINO VALLEY, AZ
Troy B|2016 GMC Yukon
Confirmed Service Customer
7/22/2026
Service was fast and very informative
TROY BLOOMER
7/24/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PRESCOTT VALLEY, AZ
Mickey Q|2017 Buick Encore
Confirmed Service Customer
9/14/2026
The young man helping me was excellent!
ADAM PEAKMAN
9/17/2026
Mickey, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
PRESCOTT VALLEY, AZ
Kim K|2020 GMC Terrain
Confirmed Service Customer
9/28/2026
Customer service is excellent
ADAM PEAKMAN
10/1/2026
Kim, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
CHINO VALLEY, AZ
WESLEY H|2026 GMC Acadia
Confirmed Sales Customer
8/19/2026
We came in for a 35,000 service on our 2022 Acadia AT4 and Lowell Hundt salesman with Findlay he texted us a message about buying my 2022 AT4 Acadia. At first we laughed and we’re happy with what we already have paid for. Never crossed our minds of buying a new 2026 AT4 Acadia, long story short we saw one on their lot that we would consider if he gave us our price. He brought Adam out to greet us along with him, they made an offer which was a great deal, drove off lot with a new SUV! 👍🏻
7*991747 7
8/20/2026
Thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
ASH FORK, AZ
Adam P|2020 Chevrolet 3500HD Silverado
Confirmed Service Customer
8/19/2026
Fantastic from start to finish.
ADAM PEAKMAN
8/20/2026
Adam, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
DEWEY, AZ
Steven B|2026 GMC Sierra 1500
Confirmed Sales Customer
9/16/2026
sales person was wonderful as well as general manager. No pressure and answered all the questions. Very knowledgeable. Blind Brothers Az.
JACE TIBI
9/17/2026
Steven, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!
PRESCOTT, AZ
Jamie E|2026 GMC Yukon XL 1500
Confirmed Sales Customer
9/22/2026
The process was simple, straightforward, the staff was friendly and helpful in every aspect of the process.
DALE MONTGOMERY
9/23/2026
Jamie, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PRESCOTT, AZ
Amanda B|2026 GMC Terrain
Confirmed Sales Customer
10/1/2026
Mr T did a great job and got me just what I wanted, for a great deal!
TERRANCE MOHR
10/4/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
PRESCOTT, AZ
Jamie L|2026 GMC Yukon XL 1500
Confirmed Service Customer
10/2/2026
The service itself was well done, the staff was welcoming and informative. Great experience.
THOMAS SCHOENBERGER
10/4/2026
Jamie, our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PRESCOTT, AZ
Katherine M|2020 GMC Acadia
Confirmed Service Customer
8/23/2026
Troy answered all my questions and concerns. I did not have any doubts and uncertainty when I left with my Acadia.
TROY BLOOMER
8/24/2026
Thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
PRESCOTT VALLEY, AZ
William E|2024 GMC Sierra 1500
Confirmed Service Customer
8/23/2026
grant
TROY BLOOMER
8/25/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PRESCOTT VALLEY, AZ
Rachel T|2019 GMC 1500 Sierra
Confirmed Service Customer
9/17/2026
The staff was very helpful. The waiting room was clean.
Cody McKinnon
9/19/2026
Rachel, we're happy you found our staff to be so supportive during your experience here at Findlay GMC Prescott. We are always more than happy to assist you if anything else comes up. Take care!
PRESCOTT, AZ
Mindy G|2011 Chevrolet Silverado
Confirmed Service Customer
9/25/2026
Had to bring my truck in for rear brakes and now my truck is running excellent. Thank you
Cody McKinnon
9/28/2026
We really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
SELIGMAN, AZ
Susan S|2025 GMC Acadia
Confirmed Service Customer
9/25/2026
There was 3 + hours of work to be done so I took the shuttle home. Great Driver!!! in the afternoon he picked me up after the service on our new GMC ACADIA was complete. Now we are ready for a 10 day road trip to revisit all the National Parks in UTAH. Thanks Findley GMC.
ADAM PEAKMAN
9/28/2026
Susan, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PRESCOTT VALLEY, AZ
David L|2026 GMC Sierra 1500
Confirmed Service Customer
9/26/2026
Brought it to get a bed cover installed on my new truck and the team installed the rubber floor mats I had ordered for pick up as well. Much appreciated! Bed cover fits perfectly.
ADAM PEAKMAN
9/29/2026
David, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
PRESCOTT, AZ
Dayton L|2022 Buick Envision
Confirmed Service Customer
10/5/2026
Good communication throughout the whole visit
ADAM PEAKMAN
10/6/2026
Dayton, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
PRESCOTT, AZ
Lincoln L|2024 GMC Sierra 1500
Confirmed Service Customer
5/9/2026
What’s important to me about a visit to a dealership for service is, how you are treated by the staff. I can say without a doubt, Findlay service staff are very courteous and always provides you with a full explanation of services provided and why. And most importantly, they always look for ways to save on costs for the service being offered.
TROY BLOOMER
5/10/2026
Lincoln, thank you for your kind review; we are happy to pass along your comments to the team here at Findlay GMC Prescott! We do hope we can be of assistance in the future. Take care!
PRESCOTT, AZ
ROGER T|2026 GMC Canyon
Confirmed Sales Customer
6/24/2026
Best new car dealer we have dealt with . Everyone was friendly and help full , answer all questions 🌵🤠
TERRANCE MOHR
6/26/2026
Roger, thank you for your kind review; we are happy to pass along your comments to the team here at Findlay GMC Prescott! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PRESCOTT, AZ
Robert K|2026 GMC Sierra 1500
Confirmed Service Customer
7/2/2026
Adam had me in and out in 90 minutes and kept me informed all the time!
ADAM PEAKMAN
7/3/2026
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
PRESCOTT VALLEY, AZ
Robert T|2025 GMC Sierra 1500
Confirmed Service Customer
7/15/2026
Very nice experience, great service.
ADAM PEAKMAN
7/15/2026
Robert, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
PRESCOTT VALLEY, AZ
Mark C|2023 GMC Canyon
Confirmed Service Customer
8/7/2026
Troy provided great service and was very personable!..thank you
TROY BLOOMER
8/8/2026
Mark, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
PRESCOTT VALLEY, AZ
Nina M|2025 Buick Envista
Confirmed Service Customer
8/13/2026
Adam, Arron and the whole crew at GMC are the best Ive ever dealt with. I always recommend you when asked. Thank you for exceptional service. Sincerely Nina Green
ADAM PEAKMAN
8/14/2026
We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
MAYER, AZ
Philip M|2026 GMC Canyon
Confirmed Service Customer
9/18/2026
Professional
TROY BLOOMER
9/19/2026
Philip, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
PRESCOTT VALLEY, AZ
Robert W|2026 GMC Canyon
Confirmed Sales Customer
10/6/2026
I filled out the request from GMC Corp. for a rating. Gave the team 5 stars, I am sure my thoughts made it back to the Findley team, I was very impressed and said so to Corporate. Not much more to add, keep doing what made my experience special…
JACE TIBI
10/7/2026
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
PRESCOTT, AZ
Nathan N|2026 GMC Sierra 1500
Confirmed Sales Customer
9/23/2026
Overall, my buying experience at Findlay GMC gets 3 stars. I initially reached out to the internet sales department with only a few specific questions about the truck I was interested in purchasing. Unfortunately, getting clear answers was more difficult than it should have been. It took multiple attempts before I finally received solid answers to my questions. I then completed the online credit application and was pre-qualified for 0% financing. I asked what rebates and incentives were available and received an offer sheet showing the 0% financing terms. I told the salesman very clearly that if he could make the numbers work and get the monthly payment where I needed it while keeping the 0% financing, we had a deal. I provided the information on my trade-in, which was paid off and in great condition. The salesman came back and told me the deal I wanted wasn't possible. Instead, I received an offer requiring $7,800 down and an 84-month loan, with a 6.19 interest rate despite already being pre-qualified for 0% financing and a 60-month term. I asked if there was anything else he could do and was told no. At that point, I said I would simply go to Phoenix and purchase from another dealership that wanted my business. I was then told that because of the "large discounts" they were giving me, their deal wouldn't be beaten anywhere. This was during GMC Truck Month, when other GMC dealerships were advertising many of the same manufacturer promotions, so that argument wasn't very convincing. I thanked him and moved on. The next morning, another salesman called and tried to salvage the deal. I gave him the exact same terms: get my monthly payment where I wanted it while keeping the 0% financing, and we would have a deal. They wanted me to bring my trade to the dealership so the used-car manager could inspect it. Because I was dealing with a deadline at work, I explained that I couldn't leave, but they were welcome to send someone to my workplace to look at the truck. To their credit, they did. Someone came out, took pictures and video of my trade, and brought the information back to the dealership. About 30 minutes later, I received a text from salesman #2 saying, "Congratulations on your new truck," along with another offer sheet. The problem was that the numbers still weren't what I had agreed to. At that point, they were essentially willing to lose the sale over $1 per month — about $52 over the entire 60-month loan. I told them there was no deal and that they needed to do better. About 30 minutes later, I received another message saying that if I could make it to the dealership that day, the manager would sign off on the deal I had originally asked for. I agreed to come in after work. I also asked whether the purchase qualified for their advertised Labor Day promotion offering a $500 gas card with the purchase of a new GMC truck. I was told I didn't qualify because of the "sweet deal" they were already giving me. That was disappointing, especially after everything it took just to get the deal to the numbers I had requested from the beginning. I went to the dealership after work, drove the truck, signed the paperwork, and went on my way. Then came the repeated requests from multiple people asking me to leave a 5-star review, continuing for several days after the purchase. That's really what bothered me about the overall experience. If you have a well-qualified buyer who has already been approved for the manufacturer's 0% financing, has a desirable paid-off trade-in, knows exactly which vehicle he wants, and clearly explains what it will take to make the deal happen, why play all the games? I was ready to buy. I wasn't asking them to perform a miracle. Yet the process involved poor communication, an unnecessary 84-month financing proposal, a request for $7,800 down that wasn't needed, multiple rounds of negotiating, and nearly losing the sale over roughly $52 spread across five years. In the end, they made the deal and I bought the truck, so I give them credit for eventually getting it done. But the experience could have been much easier, faster, and more straightforward. Customers shouldn't have to fight this hard to give a dealership their business. And if you're going to repeatedly ask customers for a 5-star review after the sale, you should first make sure you've provided a 5-star buying experience. Regards, Nate Novotney.
JACE TIBI
9/24/2026
Nathan, thank you for bringing this matter to our attention. We regret that you had a negative experience and will use this as an opportunity to improve. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Findlay GMC Prescott (928) 778-7350
PRESCOTT, AZ
Rachel C|2026 GMC Sierra 1500
Confirmed Sales Customer
10/2/2026
Everybody is always wonderful
DALE MONTGOMERY
10/2/2026
Rachel, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
CHINO VALLEY, AZ
Jayson H|2026 GMC Yukon XL 1500
Confirmed Sales Customer
10/2/2026
Lowell is my HERO!
LOWELL HUNDT
10/5/2026
Jayson, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.
PRESCOTT, AZ
Linda S|2024 GMC Yukon
Confirmed Service Customer
8/9/2026
Great service department!
Cody McKinnon
8/10/2026
Linda, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
SEDONA, AZ
Cole H|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
8/17/2026
Adam was fantastic. He got my truck right in, got me on the list for a rental car and got I all covered under warranty. Thank you Adam for your hardwood on this!
ADAM PEAKMAN
8/18/2026
Cole, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
PRESCOTT VALLEY, AZ
Erika D|2017 Chevrolet Tahoe
Confirmed Service Customer
8/20/2026
The service was great, I got an appointment right away. The issue was resolved quickly. I appreciate the communication before and during the appointment.
TROY BLOOMER
8/21/2026
Erika, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
Chino Valley, AZ
Lawrence R|2022 GMC 1500 Sierra
Confirmed Service Customer
8/21/2026
quick, on time, handled a recall also.
ADAM PEAKMAN
8/23/2026
Lawrence, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
CHINO VALLEY, AZ
Jennifer L|2025 GMC Sierra 1500
Confirmed Service Customer
8/24/2026
My experience at the dealership was great. Cody was friendly, helpful, and professional. Cody made the process easy. I was very happy with the service I received.
Cody McKinnon
8/25/2026
Jennifer, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NEW RIVER, AZ
Sally M|2025 GMC Sierra 1500
Confirmed Service Customer
8/25/2026
Had oil change and tire rotation
TROY BLOOMER
8/27/2026
Sally, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!
Congress, AZ
John H|2025 GMC Sierra 1500
Confirmed Service Customer
8/26/2026
Straight foreword and honest. Truck returned in excellent condition.
Cody McKinnon
8/29/2026
John, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PRESCOTT, AZ